Saw your post, and I feel for you. All my experiences with Panerai service in the US and all other Richemont brands IWC and Jaeger in the USA is pathetic. It's the same service center in Dallas. Just because of this reason I stopped buying most Richemont brands. I now live in Singapore and the servi
The problem is Richemont and the thugs they have leading their brands. Panerai has become nothing short of just a marketing stunt. I have Panerai's luckily no issues like this, but everytime I've had service issues in the USA or in Singapore where I live now it has been totally disappointing. They t