And unlike the astronauts, Omega don't appear to be using any timing device for their own projects. With all the commemorative celebrations this week, collectors who've ordered the gold Apollo XI 50th anniversary piece tell me they still have no word on when they will receive the watch. While I unde
I don’t believe Swiss watch companies understand the concept of customer service at their lofty price points. If I ran my business like them, I’d be dead and they too will be eventually unless they respect their customer.