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Patek Philippe:

www.watchprosite.com Congrats on your acquisition, just put mine under a loupe and thankfully there was no defect. Above thread was posted previously, suboptimal quality control is not new, glad we have GLau as moderator who is objective. Not sure if it is the same with all moderators
1Y
By: bankeal
0

Patek Philippe: agree with you that customer service is of prime importance

including how they "deal with customers", and ensuring high standard QC is part of that
2Y
By: bankeal
0

Patek Philippe: Hi GLau

Thank you for your suggestions.
2Y
By: bankeal
1

Patek Philippe: thanks

As I stated, I cannot vouch for the authenticity of the pieces in the video and thanks for your warning regarding that. I've also described my unpleasant experience with my 5370P, as well as that of my friend's brand new watch's caseback that completely fell off upon cutting its plastic bag, and tha
2Y
By: bankeal
0

Patek Philippe: thank you for your comments.

in addition to the video, also presented what I and other of my collector friends had experienced. Any and all brands may have imperfect products, but even disregarding what's in the video, there are more incidents that one would expect from Patek, hence the comment about poor quality pieces. Mr. Sa
2Y
By: bankeal
2

Patek Philippe: I wouldn't quite put it that way, but...

I had the fortune to be invited to visit the PP manufactory in Plan-les-Ouates in Geneva before the final buildings were fully completed. A lovely place and Mr. Stern's vision and ambition was clearly witnessed. However, the suboptimal quality control is nothing new. "Patekcollector" has long in IG
2Y
By: bankeal
1

Patek Philippe: While I can’t vouch for

the authenticity of the watches in the video, I can say that if the scratches are real, it is not a surprise to me. I’ve collected Pateks for over 20 years, and what I have seen over the last 10 years are shocking. My 5370P’s seconds hand was stuck and stopped moving a couple of mins thx after purch
2Y
By: bankeal
1

Patek Philippe: Patek does seem to put a genuine effort…

…into ensuring top quality watchmaking. One would think that with the skewed popularity of nautilus and aquanauts while that of its other leather strap models are only lukewarm, the brand would put more sincere efforts to better watchmaking and innovation. Instead, it continues to churn out poor qua
2Y
By: bankeal
2