I’ve had a number of less than ideal experience with the service centre in KL. Smudges on returned watches. New scratches. Misaligned pushers on my Omega. On the upside, the counter staff are pretty good.
What is the point of having 12 or 8-day power reserve watches when there is no PR indicator? How can the wearer take full advantage of the long power reserve? He keeps manually winding the watch and hope his estimation is correct? How does one know the watch has reached full wind?