CR[Moderator]
3372
I appreciate your comments. Some thoughts...
Mar 12, 2021,10:00 AM
I too want to see the watch in person before purchasing and am glad this is always still possible.
And I too would hate if Lange (or any watch manufacturer) said, "To buy this watch, we need to know what other brands you own, when you bought them, what other luxury goods you prefer, etc. Then we will decide if you're worthy." That information is intrusive and offensive. I'd never deal with such a company.
But if Lange (or any watch manufacturer) says, "We're prioritizing loyal clients for our limited production, hard-to-get pieces, so we need to know what products of ours you've bought in the past and where you bought them," that makes sense to me.
The repair question is a fascinating one. How would we feel if service centers (whether Rolex, Omega, Lange, etc.) did offer two tiers of repair service, one faster and one slower? To get the faster-tier service, you'd have to be a past good customer or (more likely) you could pay a premium. It's an interesting thought experiment.