ripper444
2246
I actually laughed when you “this is quiet some bullshit”
Aug 27, 2019,16:30 PM
Yes I agree it is. You need to speak to a different service center!
Comments:
view entire thread
So disappointed in Rolex
By: Maltie : August 27th, 2019-05:52
I recently acquired this beautiful full set 1968 Rolex Datejust and asked my Rolex AD to sent it for a movement service. Big was my surprise today to be informed that Rolex is only willing to service my watch if the dial and the hands must be replaced as ...
Definitely not ...
By: Cpt Scarlet : August 27th, 2019-09:51
Patek preserves its watches and consults with the client.
Yes. I had the same experience. This is the standard practice.
By: Hulk : August 27th, 2019-06:22
I'm sure you'll find a lot of similar replies. Only way is to find a local horologist who can get parts keeping the rest original. That's what I did. Think of it as a lucky escape. At least you found out before rather than finding out after. Im sure there...
Not just Rolex
By: chippyfly : August 27th, 2019-07:24
Some years ago I wanted to service my Ebel chrono with its El Primero movement, which had had a replacement dial and hands after a moisture ingress incident many years ago. Both hands and dial were/are in supreme condition. The authorised UK service agent...
As far as I know
By: Jari from Finland : August 27th, 2019-08:09
The aim of Rolex is to sell new watches. If you have a vintage and want to have it serviced you must have it taken care of by an independent watchmaker.
Very odd to hear
By: watch-er : August 27th, 2019-08:14
Rolex cannot even understand the value of their vintage pieces.
Playing the devil's advocate...
By: Mary Anny : August 27th, 2019-09:32
... the minute hand of your lovely watch has lost part of the lume at least and, as much as I can see, some dots surely have lost the lume too. I am possibly wrong, but there is a tiny scratch on the dial between ten and eleven and who knows what else led...
You are right
By: Maltie : August 27th, 2019-11:08
About the mentionned defects. I know them and they are part of the experience. If I go for an oil change with my car they don't oblige me to change the bumper because it is scratched right?
Right,
By: Mary Anny : September 6th, 2019-02:29
but what the company dealer will tell you if you need a new bumper for your 1968 car? This is quite a complicated issue with many questions unsolved. Sometimes I feel they also want to sell unsold, perhaps cheaper parts. Rolex in fact does provide proper,...
I understand your disappointment
By: drphileasfogg : August 27th, 2019-13:09
I felt the same when I discovered that there is no consideration from Rolex for their past models going vintage. Yes, you can go to an independent watchmaker etc... but frankly when one is used to deal with Patek and Vacheron Constantin vintage department...
RSC won't service your watch because:
By: pkincy : August 31st, 2019-17:33
The reason they insist on changing the dial is because it is not original to the watch. Any time you send a watch to the RSC it must be original or they won't work on it. If you want to keep it in its modified condition you need to find a local watchmaker...