I have had an amazing experience with them over many years and have never been disappointed which includes multiple times they had to redo a few straps due to. The one thing I appreciate the most is they take responsibility to make sure you are 100% satisfied.
Their customer service in TOP but I guess you have to be their in person to experience their bespoke customization.
I know many order their straps via their internet site which is also very thorough BUT I would highly recommend an in-person visit at their boutique in Paris if possible π