remarque
809
Update No. 1, January 12, 2019
Today, I took my SPB069 to my local Grand Seiko AD. A helpful friend suggested that rather than sending my watch to the SCA Service Center in Mahwah, NJ myself, the AD would act as in intermediary, responsibly pack/ship the watch and as an AD hopefully have greater access to the Service Center than I might as in individual should the need arise. I thought this was a smart idea, so took his advice. I removed the strap from the watch so that only the watch case itself would be in Seiko's hands, and gave instructions to not polish the case, and only replace the dial/hands if damaged/necessary during service. The AD assistant manager told me that since this is a warranty repair, the watch should go to the beginning of the line for work by the NJ Service Center, that is, before other received non-warrantied work, because Seiko wants warrantied watches on the wrists of customers, not in the service center. He also said that typically, new warrantied watches sent back for service should not be polished, as polishing is not considered warranty work.
For those that asked, the movement on the rotor is listed as 6R15D, and at the AD today, the timer readout was -70 sec/day with amplitude 170 degrees.
Interestingly, I just watched the videos shared by Reintitan, in which the watchmaker explains his findings while examining/servicing a brand new 6R15D movement which was running -50 sec/day with amplitude 185 degrees. His video stated that the Seiko Service Center told the owner that this watch would need be shipped to Japan for service and returned it to the owner, who subsequently sent it to this watchmaker rather than Japan. The watchmaker disassembled the watch, found only over- and dirty- lubrication, which after disassembly and in his mind proper lubrication, got the recased watch to run +10 sec/day with amplitude 270 degrees after only one simple adjustment. Interestingly, the watchmaker also states that Seiko does not do any adjusting of movements on brand new assembled (6R15) movements.
All to say, it will be very interesting to see what the Seiko Service Center says about and does with my SPB069 - 9 month old watch with the same movement. Will they say it was a lubrication issue? Will they say they will not work on the movement and it will need to be sent back to Japan? Or something else? And what will the turnaround time be?
For all those interested, stay tuned.
Here is a picture of the watch taken this morning, before dropping it off at the Grand Seiko AD.
This message has been edited by cazalea on 2019-01-14 16:00:16
More posts:
SPB069 movement question prior to resorting to sending watch to US Seiko Service Center
My blue presage enamel with 6R15 movement is losing 80 sec/day and has low amplitude of 160 degrees. Received it from US Manhattan Seiko boutique last week of March 2018. I called the boutique and they told me to send it to the Seiko Service Center in Mah...
160 degrees is nearly a dead watch
This is a new watch recently from an authorized dealer? Aside from a miracle that might arise from de-magnetizing and winding until you hear the bridle slip in the barrel, it looks like service is warranted. A NEW watch straight from the dealer should run...
Yes, the amplitude is way too low
I'd expect at least 250 degrees or higher in the dial-up position. I've sent in watches to the NJ service center before. If requesting a warranty service, it's unlikely they would do any refinishing work so don't need to worry about that. If a complete se...
Any watch with that dramatic change I suspect magnetism
Did you ask him to degauss or demagnetize it? I can order Seiko parts from suppliers in the US but that wouldn’t be necessary in most cases. I think he is being overly-cautious because this is a new, under warranty watch. I’ve heard nothing bad about the ...
crap shoot
Which version of the 6R15 movement is your watch using? I have two JDM Seikos (SARG009, SARB035), both using the 6R15C movement and movement accuracy is a crap shoot. My SARB035 as been very accurate and going strong, but my SARG009 has had issues months ...
I used the Seiko Corporation of America Service Center in Mahwah, NJ before
They serviced 3 of my watches. Here's a link to my experience with my vintage Gen 2 RAF chronograph Click Here
Here's a technical breakdown of an issue with a brand new 6R15 by watchmaker Spencer Klein
Lubrication seems to have been the issue in this case, but there's anecdotal evidence this is not an isolated problem with the C version of the movements. The 6R15A and B don't seem to have these issues reported as much. Part 1 Part 2 Part 3
Thank you all for your thoughts and shared information. This is what makes this forum so great.
I bought the watch brand new from the Manhattan Seiko boutique, if that was not clear. Purchasing the watch from the boutique adds one year to the warranty, although the watch is less than one year old. Demagnetizing the watch made no difference. I will b...
Update No. 1, January 12, 2019
Today, I took my SPB069 to my local Grand Seiko AD. A helpful friend suggested that rather than sending my watch to the SCA Service Center in Mahwah, NJ myself, the AD would act as in intermediary, responsibly pack/ship the watch and as an AD hopefully ha...
Good luck!
Thank you for keeping us informed. Mine runs so far even within Chronometer norms.
