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SPB069 movement question prior to resorting to sending watch to US Seiko Service Center
My blue presage enamel with 6R15 movement is losing 80 sec/day and has low amplitude of 160 degrees. Received it from US Manhattan Seiko boutique last week of March 2018. I called the boutique and they told me to send it to the Seiko Service Center in Mahwah, NJ, the only authorized Seiko service center in the US for all Seiko, Grand Seiko watches.
Does anyone know what a normal amplitude is for the 6R15 movement?
I took the watch to a local watchmaker who put the watch on his timing machine, which gave the above readouts. He said that he cannot order Seiko parts (he is the watchmaker at an AD for JLC, Lange, Panerai, IWC and Richard Mille), otherwise he would work on it.
Does anyone have knowledge/experience with the New Jersey Seiko Service Center? Unless I get some replies here, I'll have to send the watch in for warranty repair. I'll take pics of the watch before sending it, and will give instructions not to polish the case, or change the dial/hands, but given stories about different service centers, it seems like this always is a crapshoot. I'd appreciate any info members can supply. Thanks!
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SPB069 movement question prior to resorting to sending watch to US Seiko Service Center
My blue presage enamel with 6R15 movement is losing 80 sec/day and has low amplitude of 160 degrees. Received it from US Manhattan Seiko boutique last week of March 2018. I called the boutique and they told me to send it to the Seiko Service Center in Mah...
160 degrees is nearly a dead watch
This is a new watch recently from an authorized dealer? Aside from a miracle that might arise from de-magnetizing and winding until you hear the bridle slip in the barrel, it looks like service is warranted. A NEW watch straight from the dealer should run...
Yes, the amplitude is way too low
I'd expect at least 250 degrees or higher in the dial-up position. I've sent in watches to the NJ service center before. If requesting a warranty service, it's unlikely they would do any refinishing work so don't need to worry about that. If a complete se...
Any watch with that dramatic change I suspect magnetism
Did you ask him to degauss or demagnetize it? I can order Seiko parts from suppliers in the US but that wouldn’t be necessary in most cases. I think he is being overly-cautious because this is a new, under warranty watch. I’ve heard nothing bad about the ...
crap shoot
Which version of the 6R15 movement is your watch using? I have two JDM Seikos (SARG009, SARB035), both using the 6R15C movement and movement accuracy is a crap shoot. My SARB035 as been very accurate and going strong, but my SARG009 has had issues months ...
I used the Seiko Corporation of America Service Center in Mahwah, NJ before
They serviced 3 of my watches. Here's a link to my experience with my vintage Gen 2 RAF chronograph Click Here
Here's a technical breakdown of an issue with a brand new 6R15 by watchmaker Spencer Klein
Lubrication seems to have been the issue in this case, but there's anecdotal evidence this is not an isolated problem with the C version of the movements. The 6R15A and B don't seem to have these issues reported as much. Part 1 Part 2 Part 3
Thank you all for your thoughts and shared information. This is what makes this forum so great.
I bought the watch brand new from the Manhattan Seiko boutique, if that was not clear. Purchasing the watch from the boutique adds one year to the warranty, although the watch is less than one year old. Demagnetizing the watch made no difference. I will b...
Update No. 1, January 12, 2019
Today, I took my SPB069 to my local Grand Seiko AD. A helpful friend suggested that rather than sending my watch to the SCA Service Center in Mahwah, NJ myself, the AD would act as in intermediary, responsibly pack/ship the watch and as an AD hopefully ha...
Good luck!
Thank you for keeping us informed. Mine runs so far even within Chronometer norms.
