Dear Dr Bosse,
In 2005 I acquired a Chronometre a Resonance from Montres Journe sincerely believing I would become the proud owner of a master piece.
What a disappointment! Three years later the winding crown fell off and after encountering many difficulties the dealer I bought it from had to bear the costs of the repair.
Now, the winding crown fell off again and all I am offered is to repair it for the second time and to be charged.
For a watch with such pretentions and a respectable price tag I find the attitude of Mr Journe quite strange.
You would agree with me that the least he could do is to offer me a new watch as it is obvious that this specimen is faulty to use a mild terminology. From a man known as being an artist proud of his creations and rightly so , his attitude is very disappointing.
I wonder if you could bring the matter to his personal attention.
Thanking you in advance, I remain
Sincerely yours,
C.Mayorkas
PS: E-Mail: [Email address suppressed for privacy]