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Interesting, yet upsetting story
Marcello,
You would surprised (or perhaps not) ast the number of stories that I have heard like yours on a number of reputable Swiss and German watch manufacturers who are directly contacted by owners. To be fair, some of the companies which I have heard horror stories about, I have had great experiences with. In fact a number of ADs have told me that they have "no clout" compared with a customer. Some have said, with the advent of the internet and watch cyber-communities such as this one, manufacturers are becoming better about service. If this true, its really a shame and reflects a misguided corporate culture.
Thanks for sharing your story.
Bob
GO Senator Power Reserve Display or JLC Master Calendar?
Hi, I have been looking for my next watch for the last few months and I have narrowed it down to two watches. Neither, unfortunately are inventoried at local ADs so I have no chance to touch either. I am purchasing based on a "cyber-impression". The two w...
Hi, Bob, and all readers of this forum . . .
. . . this is a very difficult reply to write, and I hope that it's taken constructively. Our forum exists for those interested in Glashütte Original to share their thoughts and opinions about G O; I'm profoundly uncomfortable fielding questions pitting a...
cross brand comparisons
i'd like to offer a slightly different perspective on making cross brand comparisons, and i present this from basically a novice's perspective. although i've got a few go's and some other brands, and i read some of the magazines etc., i really don't know ...
Somewhat Surprised by Your Post
Art, First, thanks for taking the time to respond to my posting. "Our forum exists for those interested in Glashütte Original to share their thoughts and opinions about G O; I'm profoundly uncomfortable fielding questions pitting a G O against a watch fro...
Hi, Bob . . .
. . . before replying, you should know that I posted my initial reply in a hurry as I was off to work, and had I enjoyed the benefit of unlimited time a more fully developed post would have been the result. Internet communications are devoid of context an...
Your choice, but be aware...
that the JLC is quite a thick watch, at 13mm, especially for a dressy piece.
My 0.001 cent...
How about after-sales service? I have owned JLC - master geographic. When it got 5 years old, it stopped. So, I took it to Wempe and had it sent to JLC service center (which is, I was told, also in somewhere in NYC). Later I was told it would take 22 week...
Ken, I have NEVER, EVER got a response from JLC!
I’m a member of LeClub – a “privilege” of JLC owners and have sent more than a half dozen messages to JLC through LeClub contact form, but never got any answer from them. I had some contacts with Glashütte Original and received prompt responses from the c...
Interesting, yet upsetting story
Marcello, You would surprised (or perhaps not) ast the number of stories that I have heard like yours on a number of reputable Swiss and German watch manufacturers who are directly contacted by owners. To be fair, some of the companies which I have heard ...
Panomatic Lunar 90-02-02-02-24?
Hi, In looking around this site and others, some photos of a Panomatic Lunar have really caught my eye. Just when ya think you know what you want! What a beautiful watch! This watch seems like a better watch to perhaps consider aloong with a JLC Master Ca...
Ah . . . questions that are a joy to answer! Thanks, Bob . . .
. . . for allowing me another opportunity to fulfill my obligations. Yes, many of us own a PanoMatic Lunar . . . there are many posted over the years on our forum, and it seems to be one of the most popular Glashüttes of all. Straps are more prevalent tha...
I Think this is the bracelet available today...
Art, The 3 link version is what is available today, which is similar to the Sport EVO...I will check with the AD Bob These photos were taken by Michael Sandler...
The 7-link burnished bracelet is listed in the 2008 catalog, Bob, and . . .
. . . although it's certainly possible that it's been discontinued, I would have to check with Our Man in Glashütte to be sure . . . cordially, Art
Thanks, It's Their website that confused me
Art, Thanks, I don't have a catalog, but the website confused me a bit....These all sound different. Bob Panomatic Strap: Louisiana Alligator leather strap, fold fastener made of stainless steel resp. metal strap with double fold fastener Sport Evlution S...
Double swans neck...
As has been noted, one is for fine adjustment of the rate, and the other for fine adjustment of the beat. The fine adjustment for the beat is not at all necessary (if you have ever adjusted beat error you'll know this) and is there as decoration only IMO....