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Richard Mille

RM needs to improve its quality if it wants to continue its high prices

 

I recently decided to try Richard Mille and decided to buy a RM010 before considering something more expensive.  That was only a few months ago, and I've been surprised by the number of complaints here about quality issues.  For the incredibly high prices that exceed those of Patek Philippe, I expect and demand much higher quality!

The final straw was seeing the posts just a few before this one about tarnish:

richardmille.watchprosite.com

That simply should not happen with a new watch.

If you look through the posts here, you will see lots of other posts with quality issues, such as the following:

richardmille.watchprosite.com

I found the above post unsettling, because I was considering buying a RM004.  I'm glad so far I've only bought a RM010, and not something more expensive.

Another more recent post about quality issues is the following:

richardmille.watchprosite.com

and here's another post about problems:

richardmille.watchprosite.com

and another:

richardmille.watchprosite.com

Besides all the complaints of quality, when I see posts like the following about costs of rubber straps, I'm suspicious that RM charges much more than the watches are worth:

richardmille.watchprosite.com

I'm still keeping an open mind about RM, but right now I'm starting to quastion whether it is worth it.  Would anyone from RM care to comment?

For the record, I have not had any problems with my RM010 ... yet.

Eric von Schonberg
This message has been edited by eric.vonschonberg on 2008-10-15 10:11:44 This message has been edited by eric.vonschonberg on 2008-10-15 10:13:33

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33 Comments view entire thread 

Hi, Eric

 
By: amanico : October 15th, 2008-11:17
It's always sad to see people complaining about their watches, but, even if I'm not a RM Fan, I will defend it here. I agree that pricey watches have to be Perfect, but since they're manufactured, ALL the watches can be at the center of the polemic.... If... 

If i may, Nicolas...

 
By: kkhazen : October 15th, 2008-13:02
... there's a major difference between PP, VC, AP, JLC.... and RM watches. RM is a new watchmaker that haven't proved himself yet. If you followed the history of Richard Mille, you can see that he basically focused on making a superbe design, use new mate... 

For RM to be among the select few ...

 
By: eric.vonschonberg : October 16th, 2008-00:12
To that list of great proven watch brands, I'd add Lange. The reason I mention them in particular is that they are fairly new, having been reestablished in the early 90s. But, in a short time, they have proven themselves and have a reputation for quality.... 

that's an even better example and ...

 
By: eric.vonschonberg : October 16th, 2008-03:50
It has earned a reputation for outstanding reliability. Journes are very well made watches, and yet the brand has been around for not longer than Richard Mille has. Eric von Schonberg

5 OUT OF 7

 
By: Jose Mourinho : October 16th, 2008-19:34
what are you talking about eric. I have owned seven journes since 2001, five went back for sevice one was 100k tourbillon.I own 2 RM for three years no problem what so ever.Your just upset you got ripped for you posts on the forbes article.

Of course it is irritating, but...

 
By: Theodore Diehl : October 15th, 2008-13:31
Hi Eric, You are perfectly right to have doubts and it is good to be outspoken. Nobody is perfect, even a brand ;-) ! And I fully comprehend that the price/quality experience relates to these issues. However, I would like to answer your comments with my o... 

Any chance getting a response from RM?

 
By: eric.vonschonberg : October 16th, 2008-00:21
Theodore, First of all, I should remind you that my only RM, a RM010, has been working great with no problems whatsoever. Also, you and several others on this message board have mentioned at various times that their RMs work great too. But, there are peop... 

Your accusations are essentially without foundation and totally without merit.

 
By: 219 : October 16th, 2008-01:49
I find your posts to be a 'love/hate' relationship with Richard Mille watches. You have bought a RM010, which by your own admittence runs just fine; yet you wish to trawl the archives here and find almost every instance of someone complaining about their ... 

your right to defend what you love,...

 
By: kkhazen : October 16th, 2008-03:13
... fiercely! It is something anyone understand and respects. There is a lot of truth in ur reply, but also, you are not very objective in some points. 1-All the ppl that own a RM and had problems with them are not necessarly posting them here. I personna... 

Exactly, I couldn't have said it better myself

 
By: eric.vonschonberg : October 16th, 2008-03:27
The only thing I'll add is to reiterate that I see potential with RMs innovation, and would like to see RM watches be considered highly reliable well made watches that live up to their price tags. Eric von Schonberg

Good to hear it Eric, wonder what Nicolas...

 
By: kkhazen : October 16th, 2008-03:36
... has to say about it. I felt i went a bit strong, but when i read again, its really what i think. The fun part is that i honestly think that most models look amazing! ) Saw the latest RM016, very eye catching. Only problem is that i don't trust the wat... 

With all due respect...

 
By: 219 : October 16th, 2008-04:41
First, I am glad you still find Richard Mille watches enjoyable and fascinating. I would hate to dull anyone's enthusiasm. I am not averse to negative comments. What I am averse to is negative comments without foundation or sufficient fact. If we wanted t... 

it was love at 1st sight...

 
By: kkhazen : October 16th, 2008-06:27
... around 5-6 years ago. A friend and business partner was wear an RM tourbillon. Don't recall the exact reference. But i recall very well my 1st impression. It was waaaooow, felt like AP released a new model ... then he told that its a new watchmaker th... 

Would not want to argue with that. As I said, I am happy

 
By: 219 : October 16th, 2008-07:04
that people share their views, and believe me, Richard Mille reads and listens and takes steps to put things right. Each to their own and to their own tastes. Someone has to push the envelope - see what is possible, or all watches would look like Patek an... 

well put ... and one point especially important ...

 
By: eric.vonschonberg : October 17th, 2008-01:06
You are right that it's a cry for help to RM. If I didn't see so much potential in RM, I'd just move on to another watch brand. What's clear about this thread is that there are others like me who are having misgivings about RMs. If I were RM, I'd want to ...