Francoamerican
435
Final Update: HSWA/Patek USA confirmed there is no repair option
Feb 28, 2023,18:42 PM
sorry i replied to the wrong post but basically as i said HSWA/Patek USA confirmed there is no repair option
HSWA did call to follow up on my service form and I asked about perhaps sending to Geneva for more complex repair and they said it was not option. They actually were fully aware and mentioned by name Lange's gold fill in and said they would love to offer it but do not.
So i'll get i serviced and then talk to dealers about just selling as is or repairing first. Of course the spouse can't see what the big deal is and just said it's "patina" and wants me to just keeping wearing it ha.
And to be fair they would warranty it so it's slightly different than the other chap's experience with the 5196p.
Again disappointed, but i think it shows where i'm at