Funny. I had almost same experience.

 

I sent my TLC to Cartier boutique on March 2023 because it was running very fast, like about 5 minutes faster per day.
I have specifically told them that the watch might be magnetized.
The Service center said they will check it. After one month, the watch was sent back to boutique, with a note thay the watch was fine, nothing to do and they did not charged anything although the warranty has expired.
When i took it home, it was already faster 5 minutes.
Took it back to boutique.
Spent another 2 months because it was sent to Cartier Singapore.
Came back in normal condition, no charge, but also no explanation of whatsoever happen.
In general, i am not really happy with it. Although they were kind in terms of not charging me anything, but the service explanation was poor.

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