Feedback on some issues with my Octo Finissimo (102713)

Feb 04, 2021,16:04 PM

Hey all,

Unfortunately I don't have any beautiful photos to share because my watch is currently being inspected by Bulgari under warranty in relation to the following issues:
  1. Seconds hand oscillating as it passes 8:00-12:00 on the dial: in other words, the hand does not move in a continuous clockwise motion, but flickers back and forth
  2. Unidentified rattle when watch is moved perpendicular to the dial: if I gently move the watch up and down with the dial facing upwards, there is a rattle that sounds like the rotor is loose. This happens even with no bracelet or strap mounted
  3. Bracelet clasp area slightly warped: when the watch is being worn, the two parts of the bracelet that meet (the area with the Bulgari lettering) are not aligned on a flat plane, as if the clasp or bracelet is bent
The initial response from their local service partner in my country was that this is normal, but Bulgari is still sending the watch to Switzerland for confirmation.

Can anyone else with a Titanium Octo or other Octo with a BVL 138 confirm if they observe these issues on their piece? Am I holding Bulgari to unreasonably high standards?


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 By: batholith : February 4th, 2021-18:47
I certainly do not have these issues. Unfortunately, my watch is at my other home in another country presently so I can't check the bracelet but certainly no issues with the second hand and no rattles whatsoever. And I would have noticed If the clasp were... 


 By: invalid_name : February 4th, 2021-22:16

I see this is your first post! Welcome!

 By: patrick_y : February 4th, 2021-19:29
I'm normally very wary of first time posters posting a complaint. As many are just trying to vent their frustration and have no real contribution to our group. And many of these first-time posters eventually disappear as they were never looking to contrib... 


 By: invalid_name : February 4th, 2021-22:15
Thanks for the reply. I'm kicking myself for not having taken a video before sending it off. The rotor is otherwise silent during normal operation, apart from the satisfying zippy sound it makes when rotating. No other unusual sounds like I've observed on... 

Neither with my couple

 By: piccolochimico (aka dsgalaxy1) : February 5th, 2021-02:44

No problems at all so far, bracelet works great.

 By: Geo : February 5th, 2021-03:48
A great pity that you complain without showing us a picture. Hope it will be solved. George

Live steel bracelet

 By: piccolochimico (aka dsgalaxy1) : February 5th, 2021-04:49


 By: Jakub M : February 5th, 2021-04:53
1) I saw the second hand stuttering on a video but never noticed in real life on mine: Is this what you are referring to? 2) I did not notice that on mine 3) My clasp has some play to sides (caused by the architecture of it I assume) but the ... 

I saw this video and was really concerned about the movement finishing.

 By: patrick_y : February 5th, 2021-23:49
The movement looked terrible in this video. But when I saw a watch in person at a Bulgari store, the watch wasn’t nearly this bad. Not even under 10x magnification.


 By: Jakub M : February 6th, 2021-02:54
The macro is so insane in those videos that even Lange looked at some parts not that well finished, the hand jitter does not bother me either...

Even if it's minor, are you able to spot the flicker at that timestamp?

 By: invalid_name : February 6th, 2021-18:13
I think my example is worse, but I find it surprising that either of these make it past a final inspection for a watch of this price.

Yes, I do see it, it even seems for a moment the second hand goes backwards half a second...

 By: patrick_y : February 6th, 2021-20:27
That's just the camera. If you look at certain watches that run at 21.6K vph with a large second hand, with a video recording camera (or sometimes the naked eye), you'll see that as well. Not terribly unusual. Lange for instance, has a special anti-vibrat... 

Seconds hand "stutter" can be the result of misadjusted "end shake."

 By: mkvc : February 6th, 2021-09:00
My understanding is that "end shake" is the degree of freedom pinions have to move: too little, they can't turn; too much, they may turn erratically. I have taken a watch like that to a watchmaker and he has been able to correct it without difficulty. No ...