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There's always the possibility that you could end up trading one flaw for a different one if you send it in, even though everyone involved would be highly skilled. My personal example was
with my Bathyscaphe although it was functional rather than visual or cosmetic. My watch had an operational issue with the crown. After unscrewing it and pulling it out gently you could not access the winding position. Instead it would go directly to the hand setting detent. When you pushed it back in you could then access the winding position before screwing it back in. From there you could pull it back out slightly to access the date change position. So it didn't work properly but there was a work around. When I first received the watch and before I noticed this issue I took it to my watchmaker. He liked it, put it on his timing machine and commented that he'd never seen a watch this accurate. In all positions it was perfection. As is common for me with a new watch I wore it continuously for a couple of weeks but when I finally let it sit long enough to stop I noticed the problem and took it back to him to ask what he thought I should do. He was conflicted and thought this was very unfortunate because he thought there would be a good chance it could come back fixed but with less accurate
timing than before. He said it would probably go to New Jersey and that they are very good but might not return it in the same running condition that the factory was capable of doing. He was 100% correct. It took two trips back to New Jersey for them to understand the problem (to actually carefully read our description of the issue that accompanied the watch?) but on the 2nd attempt they did replace the crown assembly and fix the issue. However the watch went from Spring Drive accurate to +3 seconds per day. I was upset before and upset later. Just a different version of upset. Sometimes chasing better can still prevent perfection and this can also apply to cosmetic/visual imperfections. The odds would probably be in your favor if you sent it in but the result still might not be perfection. A new flaw might arise that could also be cosmetic or it could be functional if significant
disassembly and reassembly is required.
Discovered a blemish...do something or leave it?
Today I discovered a blemish on the marker at 9 o'clock on the dial of my Bathyscaphe. I detected it with my eyes (no photography), when messing around with the light to make the dial pop. The question is whether to send it in. It's noticeable on-wrist as...
Ok, if you are going to be bugged about it
You will need to send it in. So you’ve already answered that part of your question. While not the same level watch, I did have a Breitling Navitimer that I bought new, and I also noticed a mark on one of the indices markers and when I sent it in to Breitl...
Thank you.
That's a lot of insight into the situation you experienced; that level of detail is helpful. I appreciate you laying out this information for me.
Oh, and try to look for some of your
Previous photos that you took to see if that mark was there when you first got the watch. If not, it means it is just dust and then maybe not such a big deal since it would be removed at the next service?
Good suggestion. I started to do this, and I couldn't find much.
So maybe what you say is the right conclusion. This sucks, because I have effectively to wait five to seven years. The watch is brand new.
Why 5 to 7 yrs?
You mean months? It took them 4 months to complete my Flyback service. If they change the dial, and do no other service to your watch, I don’t think they will send back to Switzerland and will just keep it locally at their repair center. Same thing with m...
advice I was given as a young driver: if someone has bright headlights on coming your way, don't look directly at them. It's made the world of a difference.
while I've been known to fuss about small details (like the sides of Rolex stamped hands), I must admit that I'm not really sure what you're pointing out, despite your careful description.
I see what he is referring to..
There is a black dot on the marker. I can see how he can get annoyed if he keeps seeing it. ...
Since the watch is still under warranty…
and it seems to be really bothering you, why not bring it back to the AD to get them to take a look. Does Swatch have a service center in your area? If it is just removing a speck of dust, quite unlikely the watch needs to be send back to Swiss. And if it...
Enjoy your Tool Watch!
A little wabi-sabi from Le Brassus isn't gonna hurt anybody! Think of it as a little birthmark and if it really bugs you send it in 2 weeks before the warranty expires. When it returns from service you may even have an additional 1 year of warranty extend...
This is a good idea!
Send it in right before your warranty expires so you’ll not have to be without it any longer than you would have anyway. If you can’t stand wearing it with a dot on the marker, just send to me and I will wear it! 😆
Hahaha!
I'll let you know if you should pay attention to a shipment coming your way 😂
There's always the possibility that you could end up trading one flaw for a different one if you send it in, even though everyone involved would be highly skilled. My personal example was
with my Bathyscaphe although it was functional rather than visual or cosmetic. My watch had an operational issue with the crown. After unscrewing it and pulling it out gently you could not access the winding position. Instead it would go directly to the h...
On a different and personal note...
How many times did you and I get together for me to see your new watch only for me to point out a flaw that you didn't know existed?🤣 I'm surprised we're still friends!
I'm not counting and it's not enough to compromise our strong bond B. Not seeing minor flaws was one benefit of having cataracts. Post variable focus IOL implants I might now
see them before you do! Besides I'm certain the super skilled watchmaker and still great friend of mine that we both know has you beat.
Yeah. This is exactly the thing I'd fear.
My watch is currently sitting at an average delta of +0.1s/d. Its highest deviation is +2.1s/d and lowest is -1.6s/d. I don't want to lose out on that kind of accuracy for a tiny piece of dust. I'll bide my time, I think.
Plus, think of it as a one of one!
As I bet there are no other Bathys with that same mark at that location on that marker! 😆
Hahahaha! Yes I have :)
Unfortunately, no luck. Seems like this little thing is pretty persistently stuck.