@that911fan
793
Ok, if you are going to be bugged about it
You will need to send it in. So you’ve already answered that part of your question. While not the same level watch, I did have a Breitling Navitimer that I bought new, and I also noticed a mark on one of the indices markers and when I sent it in to Breitling’s repair center, they just ended up trying to remove the debris on the marker and ended up scratching it and sent it back to me that way. I wouldn’t accept it, and took it back. They then said they would have the whole dial replaced since I seemed a little particular about the situation. Well yeah…it’s a poor way to try to fix the problem! So, yes, I did have to wait a while for the fix but it did come back perfect.
When I brought my Blancpain Leman Flyback to the Boutique in NYC for service, I thought for sure that they would end up sending to the Swatch repair center in New Jersey and then off to Switzerland (just like they did for my 861 Speedy Pro), but they did not. They gave me a quote for the full service but were keeping it at the Swatch repair center. I was surprised and had to confirm it with my contact at the Boutique and he said yes, they are fully capable of handling it there in Jersey. Which led me to believe that the only reason they were keeping it there and not sending to Switzerland was because I agreed to a dial change when I told them that I was not really enthused about having them install replacement hands with Luminova since the dial was with tritium and I wanted everything to match. They then said you have to then change the dial too because with a Flyback function, they have to replace the hands due to the extra force required in a flyback reset and start. Since they were simply changing out everything- the hands, dial, crystal, all pushers and crown (this I did not know why), I guess they figured the guys at the repair center could easily handle the swap out. For all I know, they replaced the movement as well since it was losing power reserve on me. The watch came back to me perfect though.
Anyway, I guess my point is that they can make it perfect for you again, but I’m thinking that in order to do so, they’d have to replace the dial. I don’t know if that bothers you. For what it is worth, they told me prior to them starting the service that they saw debris and dust on the dial when I never even noticed anything of that sort. I have seen YouTube watch reviews where they show imperfections and dust on dials and hands in high horology watches but that was on a macro level and could not be seen normally without magnification. As this is something you will notice since you know it’s there now, and it bothers you, I don’t think you have a choice and should just ask them to replace the dial instead of attempting to remove the mark.
Discovered a blemish...do something or leave it?
Today I discovered a blemish on the marker at 9 o'clock on the dial of my Bathyscaphe. I detected it with my eyes (no photography), when messing around with the light to make the dial pop. The question is whether to send it in. It's noticeable on-wrist as...
Ok, if you are going to be bugged about it
You will need to send it in. So you’ve already answered that part of your question. While not the same level watch, I did have a Breitling Navitimer that I bought new, and I also noticed a mark on one of the indices markers and when I sent it in to Breitl...
Thank you.
That's a lot of insight into the situation you experienced; that level of detail is helpful. I appreciate you laying out this information for me.
Oh, and try to look for some of your
Previous photos that you took to see if that mark was there when you first got the watch. If not, it means it is just dust and then maybe not such a big deal since it would be removed at the next service?
Good suggestion. I started to do this, and I couldn't find much.
So maybe what you say is the right conclusion. This sucks, because I have effectively to wait five to seven years. The watch is brand new.
Why 5 to 7 yrs?
You mean months? It took them 4 months to complete my Flyback service. If they change the dial, and do no other service to your watch, I don’t think they will send back to Switzerland and will just keep it locally at their repair center. Same thing with m...
advice I was given as a young driver: if someone has bright headlights on coming your way, don't look directly at them. It's made the world of a difference.
while I've been known to fuss about small details (like the sides of Rolex stamped hands), I must admit that I'm not really sure what you're pointing out, despite your careful description.
I see what he is referring to..
There is a black dot on the marker. I can see how he can get annoyed if he keeps seeing it. ...
Since the watch is still under warranty…
and it seems to be really bothering you, why not bring it back to the AD to get them to take a look. Does Swatch have a service center in your area? If it is just removing a speck of dust, quite unlikely the watch needs to be send back to Swiss. And if it...
Enjoy your Tool Watch!
A little wabi-sabi from Le Brassus isn't gonna hurt anybody! Think of it as a little birthmark and if it really bugs you send it in 2 weeks before the warranty expires. When it returns from service you may even have an additional 1 year of warranty extend...
This is a good idea!
Send it in right before your warranty expires so you’ll not have to be without it any longer than you would have anyway. If you can’t stand wearing it with a dot on the marker, just send to me and I will wear it! 😆
Hahaha!
I'll let you know if you should pay attention to a shipment coming your way 😂
There's always the possibility that you could end up trading one flaw for a different one if you send it in, even though everyone involved would be highly skilled. My personal example was
with my Bathyscaphe although it was functional rather than visual or cosmetic. My watch had an operational issue with the crown. After unscrewing it and pulling it out gently you could not access the winding position. Instead it would go directly to the h...
On a different and personal note...
How many times did you and I get together for me to see your new watch only for me to point out a flaw that you didn't know existed?🤣 I'm surprised we're still friends!
I'm not counting and it's not enough to compromise our strong bond B. Not seeing minor flaws was one benefit of having cataracts. Post variable focus IOL implants I might now
see them before you do! Besides I'm certain the super skilled watchmaker and still great friend of mine that we both know has you beat.
Yeah. This is exactly the thing I'd fear.
My watch is currently sitting at an average delta of +0.1s/d. Its highest deviation is +2.1s/d and lowest is -1.6s/d. I don't want to lose out on that kind of accuracy for a tiny piece of dust. I'll bide my time, I think.
Plus, think of it as a one of one!
As I bet there are no other Bathys with that same mark at that location on that marker! 😆
Hahahaha! Yes I have :)
Unfortunately, no luck. Seems like this little thing is pretty persistently stuck.