Audemars Piguet

So Mrs. NickO is in Atlanta last week and, as a huge AP fan, she stops by the new AP Boutique launched in conjunction with Mayors Jewelers. She has a couple Rose Gold Offshores and is interested in the new Camo Offshores. A nice sales associate helped her... 

after he goes bragging at SIHH they are overhauling retail and brand distribution

Thierry Stern has nothing do do with this thread. If you want to be a smart ass, don't do it on this website again.

I kindly request your assistance to delete my comments.

You have made similar posts in the past. There is no place for it and I will not allow it. You can dislike AP, Francois, whatever. But posts will be respectful or not tolerated.

Lots of great watches out there, vote with your wallet.

. . . for the American Community Survey. If you've never heard of the ACS, research on the 'net, including Youtube. It's downright frightening. I was on their list last time around, and just ignored them without consequence. My cousin was on their list, a... 

It's as if they have zero EQ. Their success with a small number of products got to their heads.

Still, it is their name on the door. Surely this is an issue with co-operating a boutique, but it seems up to the brand to choose wisely. I would also be put off by those questions. I will forward your message to AP.

Maybe they are owned by Watches of Switzerland?

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unpleasant experience with Mayors. Not rude, but snobbish... The best action is take your “business” elsewhere.... Having said that, all my experiences with AP boutiques have been very polite. It is understandable that they would prefer to sell to loyal c... 

wud fwd this email to the AP higher ups and inquire what is this nonsense policy.

Notice that the child who wrote the second paragraph (where the English gets dramatically worse) is even trying to help your wife pass the exam in front of the VP.... priceless! I would definitely report these clowns directly to the AP management, and exp... 

I never got these questions with any watch purchase. Yea, the questions suck but Audemars is trying to do something that I think will be positive in the long run. Also, Mayors isn't perfect. Please show them a little mercy. Let's not sum them up based on ... 

I've also purchased from Mayor's before and the experience has been very pleasant. If this was a one-off rogue email from a well-intentioned sales person, I'd agree with you. But - according to the sales person - this was a thoughtful and deliberate set o... 

I also have purchased with no issues and I am in So Cal. Ordered 2 watches via phone with no questions asked. In this case, I am thinking the AP boutique and/or their WoS ownership has something to do with this.

There's not a single product in the world, short of food and water, that would inspire me to these lengths. And certainly not largely machine mass-produced baubles.

Jokes aside, sorry to hear such scrutiny or screening process, as if I'm dying to buy that watch or I'll suffer if I don't get that watch.

Just one question so I don’t get confused: we’re you trying to adopt a child or apply for US Citizenship, or were you trying to buy a watch? I can understand a brand tries to collect data on existing and potential clients. But if providing such data to de... 

Hope if I buy some upscale underwear I wont be cross examined

Hey NickO, I have always had an outstanding experience with both AP as a boutique in Bal Harbor, NY and around the world and Mayors as a watch dealer (now part of Watches of Switzerland Group). Both companies are trully worth your time investment and are ... 

After Nick made this post, I did indeed forward it to some contacts at Audemars Piguet. The responses have been swift, proactive, and very encouraging. As we have discussed, this AP Boutique is a partnership with and is managed by The Watches of Switzerla... 

However, you have the option not to answer them. It might be the AD policy, I was never asked such questions.

I'm pleased to provide a detailed update to this thread. It's funny, MichaelC and I were laughing that if you had to have a service faux pas, Mrs. NickO is the perfect client to go through that with. She is a global expert on The Customer Experience and C... 

I wonder if this was a new salesman, and these questions were never meant to be sent to customers, but were more like examples of things for him to note in their prospective client files or his own personal shake cards. Maybe he was never meant to ask “wh... 

These questions are indeed so inappropriate that even the hospitality of the sales won’t get me to pay anything to a shop like this! But sadly nowadays the whole industry is like this - the grey market has tightened the brands “monitoring” process to ensu...