I’m tired of this brand….

Dec 25, 2018,12:17 PM
 

I think credit is the most important and basic for any business.


Those few days I travel to Den Haag.
I originally just help my friend to see Grönefeld and that shop also have to sell Patek Philippe. 


I know Nautilus will never sell the people like me. 
I'm not wearing luxury, young and first time to this shop. 
So I'm not asking about Nautilus. 
Even there have in stock, the staff must tell me no.


The amazing things happened, the women staff show me 5726A by herself and promise me I can buy the all-new 5726A with original price. 
It’s my first time have a chance to buy the Nautilus. 
The women staff is very friendly and kind. At the same time, another men staff show me used the 5726A. 
   

I leave the shop at 5 pm (close time)and the next day goes to the shop at 10 am(open time). 
The women staff is not here, only yesterday the men staff. When I prepare checkout to buy the new 5726A. All the conditions become different.


First time: He can’t sell the all-new one for me and no reason. I just can use 50000 euro to buy the second.
Second time:After I refund the tax will too cheap. so he can’t sell.
After that, he goes back to the office. Wait few min…he said: it sold…


WTF?!Do you treat me as an idiot?I think no people will not angry for this thing.
It’s you recommend the watch.
The price was you said.
Tax free is follow the law.
But at last, all is joking?
Unpacking policy is simply a joke.
Have all new one in stock, but I only can buy the used and use more hight price.
The most important things, I am at the AD shop


I think I only two way can buy this brand.
Make more money, become super rich VVVVVVVVVVVVIP. 
But I think I have better choose at that time.
Or
Buy the resale price.second hand 50000 euro??
i will add more to buy Grönefeld 1941 
the movement is more beautiful than pp

so...in conclusion
I'm too poor....No eligible to buy this brand and need to let the watch shop make joking.






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really sorry....

 
 By: Peter : December 25th, 2018-12:31
...about this bad treatment!!!! the only consolation i can offer is that this is the leather-strap model, not the SS-bracelet version.

agree~

 
 By: Jason Lin : December 25th, 2018-12:50
so...I don't know why they don't want to sell... two year ago...it still have discount...

It is hard to fault the brand when the interaction is with an AD.

 
 By: Bill : December 25th, 2018-12:54
It is important for the brand to be represented in the best light but sometimes the AD has only one focus and it can be a negative impact for the brand. If this was at a Patek exclusive shop i doubt this would happen. It is true there can be some snobbish... 

I think snobbishness is normal in the watch shop

 
 By: Jason Lin : December 25th, 2018-13:50
It did not happen in the Patek exclusive shop. I also have visited so many watch shops in the world. From Asia to Europe, I think snobbishness is normal in the watch shop and that's also why I feel the women staff is good. I don't care snobbishness, becau... 

So sorry to hear this dear Jason ,

 
 By: Watchonthewrists : December 25th, 2018-12:58
First of all i know this AD well and have never been disappointed by them . They always treat me honestly . I have to admit i never bought a Patek with them so cant say much about that . If they've treated you like that its a shame imo. About your wish to... 

maybe just one staff problem

 
 By: Jason Lin : December 25th, 2018-13:21
Originally If this time successfully completes the transaction, it let me want to make more deal in the future. Even I need to take a flight to here. I also feel the women staff is very kind and not look me short. I think her service attitude is top 5 in ... 

Never had a bad experience there either.

 
 By: R : December 25th, 2018-13:09
Sad to hear about your bad experience. I regularly visit this AD and I must say they have a very knowledgeable staff, always honest and fair towards their customers. I’m sure there’s a waiting list on every single nautilus model, it must have been a commu... 

sad

 
 By: Jason Lin : December 25th, 2018-14:06
But the first day two staff is together to show me the watch. And I afraid my English listening is not very well...I have repeat again.

That's a bad experience, but getting a Groenfeld would be a great outcome.

 
 By: Spangles - Dr. Tabby : December 25th, 2018-13:34
You're right, the finishing is far superior on the Groenfeld to what you'd find on a nautilus or aquanaut.

1941

 
 By: Jason Lin : December 25th, 2018-14:10
The 1941 movement is most beautiful I saw. Better than F.P.journe a.lange & sohne pp

You are absolutely right Jason!

 
 By: sham1 : December 25th, 2018-18:54
The Gronefeld is at a different level from the brands you mentioned and the movement is definitely better finished than any Nautilus. The only brands with arguably superior finishing to the Gronefeld would be Akrivia/Rexhep Rexhepi, Voutilainen, Romain Ga... 

You actually can buy whatever you want

 
 By: watch-er : December 25th, 2018-13:51
if you can pay the premium. Just about every shop everywhere selling gray/used is ready to make the sale to you.

But I don't want it

 
 By: Jason Lin : December 26th, 2018-05:55
It's wasted money for me.

Send them a

 
 By: brauner : December 25th, 2018-20:21
... Behave like a customer. Buy different. ...  

Don't get tired so easily

 
 By: 11111 : December 26th, 2018-01:49
Hello Jason. The story sounds like poor form on the part of the seller, rather than the brand. Nevertheless, is it possible, and even natural, that they were concerned to sell a sought after piece to a non regular client, worried it might get flipped for ... 

Because I still will travel in Europe 1.5 month

 
 By: Jason Lin : December 26th, 2018-05:48
I don't want to take care watch in the trip. And they said I can pay the deposit first. Come to get when I go back to my hometown. I need to check fight. I didn’t make a trip to buy a watch on this trip, so I need to check my credit is no problem. Just li... 

I agree

 
 By: 11111 : December 26th, 2018-06:23
I would stay clear if the staff is not welcoming, but I would not give up on the brand.

It is not the brand, it is the sales person

 
 By: Poky : December 26th, 2018-03:03
Between a Gronefeld and 5726, I would take the Gronefeld everytime, there is no contest. This is 5726 on a strap and for me personally it is a definite no even at a discounted price. To me Nautilus looks best on a bracelet.

Nautilus looks best on a bracelet,

 
 By: Jason Lin : December 26th, 2018-05:53
But the problem is less chance to get that for me....haha

That is distasteful how you were treated.

 
 By: Ravenart : December 26th, 2018-07:12
I hope you make a complaint about the sales tactics used on do not let one bad apple spoil the bunch. Patek the brand, and many of it's AD retailers are wonderful people. Countless awesome experiences here and abroad when buying and selling.

Sorry about your experience

 
 By: benlee338 : January 5th, 2019-08:21
Some ADs can be jerks. Esp if you want the popular Patek Nautilus. Agree with what the rest said here. Unless you care about resale, get the Gronefeld instead. It's the much nicer watch than the 5726.