Might I suggest clearing out your Richemont branded collection too?

Dec 18, 2017,02:19 AM
 

All the service centers are quite bad and I hear the Richemont service center in Singapore is quite poor as well. 

Fortunately for me, Patek Philippe in New York City is definitely sufficient, and Lange service with Alkis in New York City is very very good. 


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My terrible experience with the Swatch Group Servicing Centre in Singapore

 
 By: larryyap : December 18th, 2017-00:29
I stayed in Hong Kong for over twenty years and used to service all my watches in Hong Kong until 4 years' ago when I moved back to Singapore for family reason and brought with me all my watches (I have a collection of close to 70 watches) to Singapore. H... 

You last sentence there

 
 By: ripper444 : December 18th, 2017-00:42
Did you mean to say you sold all of those watches because of the bad experience? I can’t blame you and have done the same before. I have to say that as soon as the lady showed that she had no idea what an omega speedmaster is I would have just walked out.... 

Answer to your question

 
 By: larryyap : December 18th, 2017-01:22
They didn't say a word ! This reflects how bad their working attitude is !

Swatch Group in KL similar

 
 By: OngSH : December 18th, 2017-05:54
I’ve had a number of less than ideal experience with the service centre in KL. Smudges on returned watches. New scratches. Misaligned pushers on my Omega. On the upside, the counter staff are pretty good.

Might I suggest clearing out your Richemont branded collection too?

 
 By: patrick_y : December 18th, 2017-02:19
All the service centers are quite bad and I hear the Richemont service center in Singapore is quite poor as well. Fortunately for me, Patek Philippe in New York City is definitely sufficient, and Lange service with Alkis in New York City is very very good... 

Collection on Richemont watches

 
 By: larryyap : December 18th, 2017-08:48
Yeah, I have cleared almost all my Richemont watches too........

Rolex Service San Francisco Is Up There Too!

 
 By: patrick_y : December 18th, 2017-08:59
Rolex Service in San Francisco is quite good too! The team is knowledgeable and a pleasure to work with.

LOL....not to your experience but to that kind of cookie cutter response. No training is needed to be a receptionist I guess?

 
 By: Clueless_Collector : December 18th, 2017-11:34
I will just send my Omegas to their boutiques, that way I know it will be handled by the professionals. Sorry to hear such an experience. Rgds Raymond

Kinda drastic

 
 By: jim vancouver : December 18th, 2017-12:49
Stay cool. I wasn'r happy with Chopard. So, I stopped buying. But, I still have the nice watches.