Andy_Mac
932
👏 I hope it has many enjoyable years on your wrist!
Feb 16, 2023,18:17 PM
Currently going through some issues with a different high end brand but I keep telling myself these are First World problems that I’m lucky to have. Still a PITA though! Hehe
Comments:
view entire thread
New LF Micro Rotor already broken :/
By: convexproblem : November 23rd, 2022-08:51
So last Monday I was pretty excited and posted my new Laurent Ferrier Galet Classic, and ... as of Thursday it needs a factory repair. I got it off a gray market watch flipper for about what these things have been auctioning at recently, box, papers, acce...
Sorry to hear about your troubles.
By: mrds : November 23rd, 2022-09:37
It’s always a drag on the joy one feels when that sort of problem happens in a new watch. I hope LF will resolve the issue quickly. For your comfort, I once had a problem with my Galet Square and LF was very courteous and professional to fix it. They did ...
Thank you for sharing your experience!
By: convexproblem : November 23rd, 2022-09:48
It's comforting to hear you had a good experience. I would certainly hope it is that way considering the price of these beauties.
Always unfortunate
By: TeutonicCarFan : November 23rd, 2022-19:31
It isn't just grey, although I'd be curious how a warranty gets honored through grey. Do they need to be initiated by AD to be valid? I have had 2 different watches direct from boutique need servicing 😑 so not just grey.
Last days thoughts
By: Weems@8 : November 23rd, 2022-20:45
I was thinking about my worries about watches powered by a micro rotor. Not that i am concerned, but i am relax by the idea an automatic cq a Baumatic use a normal sized rotor to help a mainspring keep up wound. This while i like the L.U. Chopard peaces w...
Been in your shoes...
By: jmpTT : November 24th, 2022-02:29
I've had to send in a few watches I've bought secondhand, after screws or other parts came loose. The watches were always well-packed, but sometimes these things happen. It's very frustrating, the first few months of owning a new watch are the best. I agr...
As all mentioned of course it must be quite frustrating
By: Mike H : November 24th, 2022-18:42
LF watches are normally quite reliable but such an incident can always happen. As all said I am also confident the outcome should be ok for the repair to go under warranty, fingers crossed... Keep up posted...
Update
By: convexproblem : December 4th, 2022-23:12
I got in contact with Charles, the US rep for LF who told me to just ship the watch to him. I ended up going to Stephen Silver (one of the California LF dealers) and they helped me process the return to the factory instead, so I don't have to deal with sh...
Got it back!
By: convexproblem : February 16th, 2023-07:08
I had it sent out on November 26th (via Stephen Silver) and got it back today (February 16) for a total wait of 82 days, not too bad. Shipping and repairs were all covered by LF. They aren't the most proactive with communications, but in the end everythin...
👏 I hope it has many enjoyable years on your wrist!
By: Andy_Mac : February 16th, 2023-18:17
Currently going through some issues with a different high end brand but I keep telling myself these are First World problems that I’m lucky to have. Still a PITA though! Hehe