WatchProSite|Market|Digest
WatchProSite|Market|Digest

Officine Panerai

bad experince

 

I bought a PAM 111 from an authorized dealer last June.  What a mistake!  The watch quit working after about two months so I returned it to the dealer.  They checked it and said the amplitude was way too high, whatever that means.  They sent it to Panerai and they retuned it in about six weeks with no charge but also no explanation of what they had done to it.  It quit working again in a couple of weeks so I took it back again.  The dealer called me a couple of weeks later and said Panerai had voided my warranty because the watch had been damaged and they wanted $500 to repair it.  The watch had never been touched by anyone but me and I know it had never been damaged.  I complained to the dealer and they paid the $500 repair charge.  The dealer did right by me, but I would never buy any Panerai product ever again.  I was too embarrassed to admit to my friends that my $5,000 watch is a piece of junk.

  login to reply
Related Content
expand_more
LuminorLuminor BaseLuminor MarinaPAM000PAM111PAM500PaneraiPanerai Pendulum Clock
💰1416 Marketplace Listings for Panerai›
Suggested threads *beta
4 Comments view entire thread 

And you come into a Panerai forum....

 
By: sergio : April 15th, 2012-14:56
where people kind of..like...Panerai watches and share this "fiasco" because........ As they say: fair exchange, no robbery. I own 25 Panerais and I have...never....had a problem with any of them. So much so, I'm eagerly awaiting for my 26th (PAM375) the ... 

Pity

 
By: Le Chef : April 15th, 2012-20:02
It's a shame you feel you had poor treatment, but hand assembled mechanical watches sometimes do fail. And that can be all the way up to the most expensive watches you can imagine. Panerai seem to have a sold a reasonably large number of PAM111's to happy... 

Sorry to hear your experience. Did Panerai say what the inflicted damage to the watch

 
By: AnthonyTsai : April 16th, 2012-18:29
was on your 2nd time? Best, Anthony

Your AD proved his worth. Always a good thing.

 
By: Bill : April 16th, 2012-18:54
Granted it sound like there where some obvious and legitimate issues. But it seem the AD did his job. It should not happen with a new watch but we are dealing with mechanical watches. The bottom line is that it should be corrected and it should be up to t...