Having had first hand experience with purchasing an AP offshore chronograph black themes new from the authorised dealer in Dubai (there is only one so you should know who it is). Had an issue with movement (JLC base plus Dubois dépraz module). Took it in to rue de la fusterie boutique in Geneva (next to Baroque club) and it was repaired for a hefty price (compared to patek and Rolex service costs for vintage and newer watches). And 13 months later without the watch being dropped it stopped working again. Took it again to Geneva and again paid. Having read dr. Kol’s experience with his two AP watches a few years ago on here and how unsympathetic the moderator was put me off the brand. Love the AP 15202BC white gold salmon dial and saw it at Dubai watch week but don’t have the courage to buy that piece given the experience I read on dr. Kol’s Watches (2 hander and his perpetual calendar) with the same base caliber. What any brand needs to understand is that you can turn a bad situation into a good experience. We understand that these are expensive toys and the tiny machinery is made by men and there can be issues with the craft but it’s seldom. But for god sake, stand behind your product and make your customer right. Admit you can improve on the service this gentleman has received instead of questioning his good faith. All of us are here enjoying the passion for watches and what’s the point of this forum if we cannot help each other? 99 percent of the people in this world are good. Can we not assume that any gentleman posting here posts in good faith and when he reaches out to ask for help, he is stating facts and not bashing on the brand. He is obviously tormented. We love our watches. Hopefully I have not offended anyone. If this post is inappropriate, please feel free to delete it. 🙏🏻
PS: the AP black thèmes since was stolen so good luck to whomever has it. 😂 I love the AP royal oak cufflinks. Now those are fire 🙌🏻🙌🏻