So, I had to send my Tudor BB GMT to service, because of the problem with the date window.
I was hesitant about it and I was right.
I left the watch on the last week of May, and I was told to not expect the watch anytime sooner than 1 to 6 months. Fine by me I said.
The last week I got a call saying that the watch was ready for pickup. How strange I thought.
Well, I went today, first thing the person did was to bring the watch - which by the way it came on a plastic bag with cheap tissue paper as a wrapper - and even before showing me the watch, the person asked me to sign the paper saying that I received the watch.
Long story short, I didn’t sign the paper and asked to see the watch first, and happened that my watch was all scratched on the case back, scratches that are clearly done by tools. The person helping me seemed uninterested on my concerns and I said that I wasn’t going to accept it and requested to speak with the manager. The manager wasn’t there and I was asked to wait until he/she is back.
Not sure if anyone has had similar problems, but I would love your insights.
In super picky about watches. I take care of them and try to keep them as perfect as I can - meaning that this watch was 100% perfect.