ImranLondon[PuristSPro Moderator]
6322
Patek issues
I am sorry to hear of the problems.
I can say that owning a perpetual cal chrono, I have never had an issue, world time moonphase, no issue and world time again no issue. I did have a problem with an annual calendar and in 1994 a problem with the reg 3998 auto date.
Sometimes it is just bad luck, the key is that the problem is sorted efficiently. The stylus tip also fell out for me, they replaced it without any fuss.
My experience here in London with the salon is that they have been exemplary in sorting out problems.
If you feel this has not been the case with you, then you have every right to demand a satisfactory outcome.
PM me if you need to and if I can help, I will try.
Good luck and I hope all works out
Best
Imran