Uncle Chico
2657
Repair time.
The hour hand of my Planet Ocean refuses to advance past the nine while the minute hand continues to keep time. The two photos show it stuck before the numeral after the minute hand has advanced. I’ll bring it to the AD where I purchased it and hope for a reasonable repair time. Purchased in 2021, it is still under warranty.
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Repair time.
The hour hand of my Planet Ocean refuses to advance past the nine while the minute hand continues to keep time. The two photos show it stuck before the numeral after the minute hand has advanced. I’ll bring it to the AD where I purchased it and hope for a...
Sorry to hear that. That’s a rare fault for Omega.
Normally build and trustworthy like a tank. Hope it doesn’t take too long to fix. Great Watch!
Quite unusual…
I’m sure that you have already tried this, but have you tried to move the our hand with the stem in the date adjust mode? Does it move at all? I believe they all come with at least a four year warranty.
The hour hand only moves when advancing the date but not past nine when running normally.
It also fails to move when attempting to set the time. The warranty is five years so the repair should be covered. I am prepared to be embarrassed if the sales representative explains what I’m doing wrong.
Maybe you need to loosen the helium escape valve and let all those gases out…
Just kidding! Possibly related to the “ cannon pinion” It’s a piece that slides over the center wheel arbor. It’s a friction fit piece and can come loose. The Hour hand is set on its own shaft and the minute hand sits on the cannon pinion. They are a comm...
Ugghh! Off-set cannon pinion.
There's a phrase that vintage Sea Wolf owners know and fear ...
That first paragraph describes the issue.
When I move the hour hand one hour forward by setting the date, the hour hand executes a complete rotation until arriving at the numeral nine again where it stalls. Thanks for the information.
That's not good!
Never heard of this kind of a problem! And Omegas are generally very reliable. With a little luck, it will soon be fixed and back on your wrist! Good thing it happened under warranty!
Similar unpleasant experience.
I’ve had similar issues with three different Omegas, all limited editions and all purchased new and direct from Omega. After repair, I have sold all of these and will not but this brand again, ever.
Sorry to hear about this problem …
I’m sure Omega will look after you and fix the problem. All my omega watches have operated faultlessly over several decades. Good luck with yours.