I had my SMP 300 serviced by the Swatch Group facility in Culver City recently and everything went great

May 28, 2023,03:31 AM
 

Service can be hit or miss even with the best of brands… sounds like you are unfortunately on the wrong side of a miss. They should at a minimum offer to polish out the scratch.

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Has anyone had issues with Omega servicing recently?

 
 By: cfree011 : May 28th, 2023-02:29
I recently received my Seamaster 300 Chronograph GMT back from a full service and noticed that it had a very deep scratch on the top left lug and side near the helium escape valve. Not only this, the watch was running +7 seconds fast per day. Needless to ... 

I had my SMP 300 serviced by the Swatch Group facility in Culver City recently and everything went great

 
 By: j.jota : May 28th, 2023-03:31
Service can be hit or miss even with the best of brands… sounds like you are unfortunately on the wrong side of a miss. They should at a minimum offer to polish out the scratch.

Nightmare

 
 By: Weems@8 : May 28th, 2023-05:48
What a huge nightmare. This nightmare i had, receiving a new watch with a dink. The AD have bad and good sides. Bad. They did not polished out the dink when i request it. They do not sell me the asked Frederique Constant. Good. They replaced the battery f...  

Unfortunately, not enough details here to make a fair complaint.

 
 By: patrick_y : May 28th, 2023-09:06
We don't know how you sent it. How it was packaged. And where you shipped it to. An Omega service center? An Omega authorized service center? Other? You're very vague, and I have to make assumptions regarding the details. Unfortunately this is very unfair...