Montblanc

Bill
31976

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Thanks for sharing your experience.

Unfortunately, what you're going through is not unusual with Montblanc/Minerva service. Several members here have reported similarly long wait times, often exceeding a year, particularly for complex movements like the rattrapante.

A few key points based on past discussions:

• Limited Watchmakers: Montblanc seems to have very few watchmakers dedicated solely to servicing Minerva pieces. That significantly slows down repair timelines.

• Summer Closures: The Minerva facility usually closes for an extended summer break, which can stall ongoing work by months.

• Quality Control Issues: There have been cases where watches returned after service still had functional problems, particularly with the chronograph reset function (as reported by @penfriend regarding the 13.21 caliber). So a thorough check once it’s back is highly recommended.

Your frustration is entirely justified. You’re not overreacting—this level of delay, especially without proactive updates.

Montblanc: It Is Disappointing And I Can Relate