How usual is this?
Happy Holidays and hello! I have a quick question for you Reverso owners, are the scratches on the ends of the case where it meets the carriage normal to be this extreme? And is it normal for a brand new, sealed watch to come with these? To be clear, scra...
Bad Manufacturing
Hi. This is totally unacceptable, I have 3 Reversos nothing like this. I suggest you go back to the dealer and ask for a replacement. These days if you have been following on this forum and others that there are quality issues with JlC.
For a brand new watch this is clearly not acceptable.
A replacement should be in order.
Brand new and sealed?
Definitely you should have your watch replaced by the AD. If grey market new and sealed then my guess is the problem is the seller. Best of luck for a quick resolution.
Unfortunately similar problems with my Duoface.
This is indefensible. The more excuses that are made for JLC the more it emboldens Richemont to further denigrate an old and venerable name.
It’s called “built in character”!
But all jokes aside, no way I would accept something like that! Back to the AD, pronto! Keep us posted with the outcome.... Good luck, Zsolt.
Unusual for sure
There will be slight scratches over time from swivelling back and forth, but yours look like grooves! Never seen before. I’d go back to the Boutique. Very sorry for you, but you seem to have received a full blown Monday morning watch... I’m sure JLC can s...