Jubbaa
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FedEx Stloe my watch . IWC 3717 ref: 3187372 Oct 11, 2008 - 01:35 PM
A word of warning to UK sellers shipping out of the country:
On Thursday 2nd of October I shipped the IWC to a dealer in Amsterdam that I had sold the watch to. On Friday Fedex contacted me to say that somewhere en-route to the Amsterdam fedex depot the box had been opened and the watch stolen.
I heard today that they have now closed the investigation and I have to put in for compensation, and here is the kicker, the max I can put in for is $500 .
I found it impossible to find a courier service, including the Royal Mail and Parcel force, that will ship a watch insured for its full amount. I went with Fedex because, in my naivety, I believed them to be the best company, and over nighted with it being scanned all the way I assumed that it would be safe. I even expressed my concerns to the clerk in the Fedex office and he just looked at me and said " We are fedex sir, of course it will be fine ".
So if any one comes across an IWC Pilots Chrono ref 3717 , model 3187372 then this piece is stolen.
I would love to hear from any UK sellers about the shipment methods they use for international transactions.
Regards. James.
On Thursday 2nd of October I shipped the IWC to a dealer in Amsterdam that I had sold the watch to. On Friday Fedex contacted me to say that somewhere en-route to the Amsterdam fedex depot the box had been opened and the watch stolen.
I heard today that they have now closed the investigation and I have to put in for compensation, and here is the kicker, the max I can put in for is $500 .
I found it impossible to find a courier service, including the Royal Mail and Parcel force, that will ship a watch insured for its full amount. I went with Fedex because, in my naivety, I believed them to be the best company, and over nighted with it being scanned all the way I assumed that it would be safe. I even expressed my concerns to the clerk in the Fedex office and he just looked at me and said " We are fedex sir, of course it will be fine ".
So if any one comes across an IWC Pilots Chrono ref 3717 , model 3187372 then this piece is stolen.
I would love to hear from any UK sellers about the shipment methods they use for international transactions.
Regards. James.
FedEx Stloe my watch . IWC 3717 ref: 3187372 Oct 11, 2008 - 01:35 PM
A word of warning to UK sellers shipping out of the country: On Thursday 2nd of October I shipped the IWC to a dealer in Amsterdam that I had sold the watch to. On Friday Fedex contacted me to say that somewhere en-route to the Amsterdam fedex depot the b...
James, find out whether it was done by Fedex employee.
If it was stolen by the employee of Fedex, I don't think Fedex can rely on the limited liability clause. You need to lodge a police report against Fedex and write to Fedex for explanation in detail. Get advice from the solicitors in UK. I hope you will re...
nothing will happen from that,
as is life, this is why we lock our doors and this is why we buy security systems.. theft is everywhere but we try and protect ourselves.. FEDEX corporate protects themselves with fine print that says nothing over 500 should be sent, and although we do no...
