Laurent Ferrier service issue and lack of response
I’m posting this out of frustration and a bit of desperation. My Galet Square movement has totally seized. I have reached out to LF four times requesting service without a single response. I love this watch but I am getting very frustrated and I’m quite d...
Unfortunately, we've had other members here with negative after sales experience from LF.
I'm confident someone will shortly chime-in with their own story........ Sorry to read you are another customer with such an unforgivable service experience....
That’s a bit disheartening.
I love my LF watch but if they were ignoring me that would piss me off. Did you buy it from an AD? If so I would call your AD and have them take it from there, that’s the easiest. If not have you tried calling them directly? ...
Sorry for you but
I had a very good service done by LF through my authorized dealer here in Paris. My galet square micro rotor works always perfectly well. Thanks to LF team.