Richard Mille

chris4
579

• Show profile
• Show other posts

More RM Quality Control Woes

Ok so my RM11 had to go back to RM to have the date issue fixed. Firstly I found it ludicrous that watches leave the factory with this fault, as surely they should be left running for sometime before leaving the factory to ensure that the watches run as they should, certainly in this price range. I have just got hold of a Panerai 306 Tourbillon and that is supplied with a certificate showing it was left running for many days in differant positions etc to check its timekeeping etc ( COSC cert is it? )..maybe RM should test watches before leaving the factory. Also mine is a Lemans ltd edition one with the green bezel inside. When I got the watch I also noticed a blob of green paint on the inside of the crystal, quite noticeable, so asked that this get sorted when it had its date change repair. Again not a good sign of quality control on a high dollar watch, and also I think the AD's should thoroughly check things also before selling them on

Anyway watch came back to my AD in London, so spent £140 on a train ticket to go and get it yesterday, got there & they brought the watch out to me all fixed, then as he was setting the time the winder came off in his hand!! quite unbelieveable, so now its going back to RM again and I had a wasted & expensive ( and time consuming ) journey for nothing.

Ok Ive read Richards take on the whole issues and read peoples viewpoints on handmade complicated watch movements, but they are differant issues. There is simply no excuse for a watch leaving a factory with a blob of paint on the inside & without the date working. The RM11 has been around for a while before the LM version came out, so they knew the date could be an issue, so why oh why not test it before it leaves?...and the winder?...no idea about that, but we shall see

I also have an RM002v2 which I am pleased to report works fine, and an RM10 which is also fine, but having read about other peoples winders coming off in their hands, and then seeing it happen to mine makes you a little concerned about things in the future. My Panerai's have never once let me down, and I have been a longterm wearer everyday of those watches.

So Richard, beautiful watches, and I thoroughly appreciate all that has gone into mine, the one thing I request is a little better testing before they get shipped, yes becuase ot the nature of the complexity & human nature invloved I accept a few will have issues, fine, but quite simply my issues should have easily been spotted by QC in the factory, or certainly by the AD before sale

I will be keeping my RM's though they are great watches, love wearing them, and am hoping that once the 11 is ironed out it will be faultless for many years to come