WatchProSite|Market|Digest
WatchProSite|Market|Digest

Chopard

Not me ... Thanks to the main Driver ...

 

of the brand, Mr KFS. 
Really thoughtful handling of the issues.

Andrew, I am glad you are happy with your L.U.C  'ONEs' , and I must say you have two of my favourites - the Lunar One and Chrono One.

If you have time, please share with us your experience with these three "ONEs".

Enjoy your L.U.Cs.

Kong


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14 Comments view entire thread 

Thanks Kong...

 
By: andrewphy : September 21st, 2012-21:48
Specially thanks to Kong for helping me to handle the Strike One service problem. Now, Chopard provides me a new Strike One from Chopard, with the same serial number and limited edition number. The President of Chopard told me through email that, the Watc...  

Congrats :-)

 
By: SALMANPK : September 21st, 2012-22:02
Glad your issue got resolved, those are some amazing Chopard pieces you have, the Chopard service in Kuwait is also excellent and I am not surprised they took care of you. S

Thanks SalmanQ8

 
By: andrewphy : September 22nd, 2012-03:14
The quality of the L.U.C. Watches is superb in my eyes, and the price is still reasonable compared with other brands. Therefore I choose the three best Chopard Watches to be part of my they are belongs to complicated function Watches, I care the after se... 

excellent outcome!!!

 
By: Bao : September 22nd, 2012-11:52
Andrew, Excellent outcome and BRAVO to Chopard, -- which I didn't expect any less in its customer service!!!! I been checking back on this forum on a daily basis, ever since your tread on the initial bad experience. I had a vested interest in its outcome ...  

Good to hear from you too ...

 
By: Kong : September 25th, 2012-20:30
Hi Bao Firstly those trio are great and you are ready for all occasions! Even for sporty theme, you are ready for more humid season with the Sport on bracelet. Quattro 8-day , good choice! See you around more often, and thanks for supporting the Chopard f... 

Not me ... Thanks to the main Driver ...

 
By: Kong : September 23rd, 2012-22:12
of the brand, Mr KFS. Really thoughtful handling of the issues. Andrew, I am glad you are happy with your L.U.C 'ONEs' , and I must say you have two of my favourites - the Lunar One and Chrono One. If you have time, please share with us your experience wi... 

One-ly One More to Go

 
By: MTF : September 25th, 2012-12:17
andrewphy, Good that your One had a good outcome. I would expect nothing less, as LUC really takes service seriously when the problem is truly serious. Now, you one-ly need one more ONE....the Engine One for the top set. :-) MTF

Fantastic customer service from Chopard!

 
By: CaliforniaJed : September 26th, 2012-22:58
And I am not at all surprised. Very nice to hear. Best, CaliforniaJed

thanks brother

 
By: andrewphy : October 8th, 2012-06:20
Happy to see you here too, Brother Dundev~!!! Thanks for your appreciation ^ v ^

Generous and professional solution.

 
By: ling5hk : October 8th, 2012-04:12
Congratulations! Andrew. You did it again, Kong! Regards Ling

Glad to hear they rectified the problem.

 
By: patrick_y : October 16th, 2012-15:57
Glad to hear that they rectified the problem. And that they did more than what was "the bare minimum" to do. I've worked with other companies in the past and it always seems to be an uphill battle, filled with challenges. And sometimes they're not even wi...