Chopard - Thanks Kong...

Thanks Kong...

Specially thanks to Kong for helping me to handle the Strike One service problem.

Now, Chopard provides me a new Strike One from Chopard, with the same serial number and limited edition number. The President of Chopard told me through email that, the Watch is new, and the caseback is specially made so that the serial number and the LE number remain changed. Chopard also provides my Watch a new certificate with 2 year warrenty.

I am very happy, not becasue I get a new Watch, is becasue I am a supporter of Chopard. In this issue, I find myself made a correct decision to support Chopard due to the LUC qulaity, and also the after service. I will continue to keep my 3 lovely Chopard pieces, and to support Chopard.

3 Best Chopard "One"... Strike One, Chrono One, and Lunar One.

💰111 Marketplace Listings for Chopard›

Congrats :-)

By: SALMANPK : September 21st, 2012-22:02

Glad your issue got resolved, those are some amazing Chopard pieces you have, the Chopard service in Kuwait is also excellent and I am not surprised they took care of you. S

Thanks SalmanQ8

By: andrewphy : September 22nd, 2012-03:14

The quality of the L.U.C. Watches is superb in my eyes, and the price is still reasonable compared with other brands. Therefore I choose the three best Chopard Watches to be part of my they are belongs to complicated function Watches, I care the after se...

excellent outcome!!!

By: Bao : September 22nd, 2012-11:52

Andrew, Excellent outcome and BRAVO to Chopard, -- which I didn't expect any less in its customer service!!!! I been checking back on this forum on a daily basis, ever since your tread on the initial bad experience. I had a vested interest in its outcome ...

Good to hear from you too ...

By: Kong : September 25th, 2012-20:30

Hi Bao Firstly those trio are great and you are ready for all occasions! Even for sporty theme, you are ready for more humid season with the Sport on bracelet. Quattro 8-day , good choice! See you around more often, and thanks for supporting the Chopard f...

Not me ... Thanks to the main Driver ...

By: Kong : September 23rd, 2012-22:12

of the brand, Mr KFS. Really thoughtful handling of the issues. Andrew, I am glad you are happy with your L.U.C 'ONEs' , and I must say you have two of my favourites - the Lunar One and Chrono One. If you have time, please share with us your experience wi...

Glad to see a happy ending! [nt]

By: fernando : September 24th, 2012-21:54

One-ly One More to Go

By: MTF : September 25th, 2012-12:17

andrewphy, Good that your One had a good outcome. I would expect nothing less, as LUC really takes service seriously when the problem is truly serious. Now, you one-ly need one more ONE....the Engine One for the top set. :-) MTF

Fantastic customer service from Chopard!

By: CaliforniaJed : September 26th, 2012-22:58

And I am not at all surprised. Very nice to hear. Best, CaliforniaJed

congrats, glad to hear this case closed with happy ending!

By: FanFrancisco : September 29th, 2012-11:05

Congratulation &

By: dundev : October 2nd, 2012-19:59

Nice to see you on Puristspro, too. dundev

thanks brother

By: andrewphy : October 8th, 2012-06:20

Happy to see you here too, Brother Dundev~!!! Thanks for your appreciation ^ v ^

Generous and professional solution.

By: ling5hk : October 8th, 2012-04:12

Congratulations! Andrew. You did it again, Kong! Regards Ling

thanks

By: andrewphy : October 8th, 2012-06:21

Thanks a lot ^ v ^

Glad to hear they rectified the problem.

By: patrick_y : October 16th, 2012-15:57

Glad to hear that they rectified the problem. And that they did more than what was "the bare minimum" to do. I've worked with other companies in the past and it always seems to be an uphill battle, filled with challenges. And sometimes they're not even wi...