Jack, My Thinking Exactly

It would be one this if a fault showed up after a fair number of months. But with a brand new, out of the box and fairly pricey watch to exhibit such a fault initially is rather disheartening. Of course it would be an easy thing to fix, but somehow, having a brand new watch thus repaired locally diminishes it. I was prepared to press the AD to return it for factory service if they offered to fix it locally.

All things considered, I believe that the AD handled things in the proper manner, even if going to such lengths may be uncommon in today's service bereft world.

I'm somewhat new to fine watches. I bought my first one about 5 years ago (a TAG Heuer Link 36 Calibre) and have been buying about one a year since then. This AD carries a number of brands I like. There are also a couple other Breguet models that interest me. So in all likelihood, this AD will get more of my business, and I will probably buy, in due course, another Breguet -- in part because I have reason to believe that I may have confidence in the brand and deal with confidence with this AD.

Regards,
Frank

💰169 Marketplace Listings for Breguet›

Problem With a New Breguet

By: Frank5817 : February 25th, 2008-23:06

I'm new here and just one week ago bought my first Breguet, a Marine 5817 in stainless steel. I bought it new from an AD, and I've worn the watch since I bought it. At any rate, today at just about 3:00 pm, I looked at my watch and noticed for the first t...

...problem. It is always disapointing when we buy something so nice and it is not perfect. I am sure Breguet will fix it very quickly. I have the same watch in yellow gold and leather and have not seen one with the stainless band. How do you enjoy it in a...

About the 5817 Bracelet

By: Frank5817 : February 26th, 2008-23:10

Jack, I have to say that I love the 5817 in gold with the leather band. That is a very attractive watch. I do tend to prefer bracelets on my watches. Most of the watches I wear regularly have bracelets. Among other things, I find that they breathe well in...

Thanks Frank....how did you go with your A.D....

By: justpen : February 27th, 2008-04:57

Follow Up

By: Frank5817 : February 26th, 2008-22:58

Well, I took the watch into the AD today and showed a print of the photograph to the sales person who sold me the watch, and then I showed her the watch. She immediately called the assistant manager over. He looked at the photograph and the watch and said...

Normal, but fine from them!

By: amanico : February 26th, 2008-23:55

That is fantastic....and what you would expect....tell

By: justpen : February 27th, 2008-05:25

me if possible what country are you in because in my country they would be lucky to have one of any model...let alone a chance to draw another from stock. kindest regards, Jack.

Jack,

By: Frank5817 : February 27th, 2008-08:06

I'm in the United States, specifically the San Francisco Bay Area in California. Best regards, Frank

Thanks Frank...I also live in a tropical climate ...

By: justpen : February 27th, 2008-16:09

where a metal band is more practical than leather.....Queensland Australia.... but we dont have a big watch culture in this country and so chioce and stock are limited. Actually, there are only 5 Breguet ADs in the whole of Australia and the AD in Queensl...

To My Tastes

By: Frank5817 : February 27th, 2008-22:02

VERY unusual service!

By: lutz : February 27th, 2008-10:44

Hello, misaligned hands are not so rare as one might think at top brands,no idea why they don't check their pieces better before they sell them to the AD. Normally they fix it quickly at the AD. But I never heard that a watch is replaced because of that! ...

Hi Lutz....Unusual yes...but we should expect that

By: justpen : February 27th, 2008-16:32

service........and it's another "Tick" for Breguet. So many times we buy something at the top end of the market and a fault developes and the retailer gets a local to "fix" it. I get really disapointed and anoyed in that, as I am sure the local service gu...