telackey
86
Interested
I am definitely interested to hear how this goes, as I am starting to plan for my first Breguet (I generally plan for a purchase like this a good way in advance). Customer service is a very important aspect for all companies, but at this level particularly. I agree wholeheartedly that four years is too short for a major issue. If it didn't run for at least forty years I'd be pretty peeved. I have an 85 year old Omega that is ticking strong with only a few minor repairs (set bridge, etc.); certainly a Breguet should last no less than that.
As for cleaning, Breguet ought to know best. Two years does seem absurdly short though. Normally the service interval is determined by the oil. In earlier days, two or three years made sense as oils degraded fairly quickly, but today's synthetic oils should last at least five years and some more like seven.
One possible exception is that some Breguet movements have an open barrel. I have heard these require more frequent cleaning as it tends to spread microscopic metal bits around in a way that is unusual to a movement with a closed barrel.
Breguet Service
By: marc87 : August 28th, 2011-09:35
I have two Breguets - A Type XXI Flyback and the Classique 5707. I was drawn to them, as there is just something about Breguet styling. I have had them for four years and I still find them exquisitely styled. Unfortunately, the 5707 developed a problem - ...
Interested
By: telackey : September 6th, 2011-15:37
I am definitely interested to hear how this goes, as I am starting to plan for my first Breguet (I generally plan for a purchase like this a good way in advance). Customer service is a very important aspect for all companies, but at this level particularl...
For you. . . .
By: eloise : October 18th, 2011-07:53
I"m going to try to take pictures and post. But I've never done this before (as I am technologically challenged). In trying to achieve this task, I have developed a newfound respect for the watch photographers on our forum. I can't seem to get rid of shad...
OOPS!
By: eloise : October 18th, 2011-08:02
I clicked on insert to try to insert pictures but instead. . . .the post was was inserted. I'm going to try this again. . . The first picture is of the face of the Breguet 1775. I would love to be able to take a picture of the "secret signature" near the ...
one last time. . . .
By: eloise : October 18th, 2011-09:34
maybe i'll finally get the hang of it. . . . . . . and then, you may have just opened the floodgates!! well now that the pictures a larger, you can see all the shadows, and fuzziness from my iphone!!! really, (i know i'm biased), i don't think my pictures...
Update
By: marc87 : October 18th, 2011-09:55
I did hear back from Breguet. They gave a fairly non-descript explanation of what went wrong. It boils down to it needs to be lubricated and serviced. Ultimately, they are charging just $120 more than a standard service to replace the time zones hour whee...