gcTIME
1229
Well
Did they clarify whether or not their watchmakers are authorized to service QPs ? The question remains what they are able to service if even swapping the bezel has to be done as a service exception. Perhaps you can ask for an official written response from AP HDQ.
rigid service from AP - a bit disappointed
Hi folks , I finally got my perpetual calendar offshore chronograph back from a full servicing from ap HQ in Switzerland but realised that they turned the bezel upside down. You might say what's the difference but when you are watch lover , you know your ...
Hmmm... interesting.
So the place in Singapore that refuses to turn the bezel, they are the actual Audemars Piguet Service Center?? So they received your watch for the initial service, accepted it, and sent it to Switzerland? I have no idea why they could not turn it 180 degr...
Very strange
that's my point exactly. they initially told me they have senior watch makers who can fix tourby's and other complications. now they say they aren't even authorised to open up the case to flip the bezel. this is AP SINGAPORE Service center who are the sup...
I would prefer they send it back if they do not think they are
qualified to flip the bezel. I would just request that they expedite the service. The last thing you want is the bezel to not be perfectly sealed. Best, JerryW
things don't add up
I feel someone isn't telling the truth. They told me they have some of the best watchmakers who repair complications like Tourby's and other very expensive timepieces in the AP . singapore service center. But now they say they can't open it up. sounds lik...
I grieve with you. I have had so many disappointments with AP service centre...
...I eventually thought that it was me, my fault, I was too picky or something. Now I read your "misadventure" and I know that there is definitely something wrong with AP Service Centre. The people at the AP Service Centre in Singapore are really nice and...
I would leave it as it is
Each time the watch is opened and serviced you are risking damaging something else. After all, they are also humans. If must, it should go back to HQ again as they were the ones that opened it in the first place. I suffer with OCD but even I would leave t...
I completely understand.
Not the first AP servicing problem, as many have already posted. My AP RO QP is in for service for the second time in less than a year. And the graciously let me know that it will be serviced under warranty from last time. And this is their Geneva Boutiqu...
AP RO QP
Mine has been in Switzerland for service since February this year and still waiting. Fingers crossed.
I already gave 4 AP for a full service at the Geneva boutique and I never experienced any problem.
Regarding your bezel, may be a good watchmaker could help you if you know one. The only issue is to know if he owns an AP screwdriver to achieve this job. My two cents. Best wishes Alkiro
Some good news !
hi All, I am happy to report that I spoke with their customer service manager in singapore and he agreed to make an exception to help do it in singapore. I Guess that Common Sense and customer service prevailed in the end ! I'm a happy AP customer still !...
Well
Did they clarify whether or not their watchmakers are authorized to service QPs ? The question remains what they are able to service if even swapping the bezel has to be done as a service exception. Perhaps you can ask for an official written response fro...