dr.kol
11333
Some part, I do not remember which one,
was originally adjusted too close to something else and that stopped the watch. To be honest, I did not even listen too carefully. My feeling was that AP wanted to tell something simple to say "a very minor issue that is now solved".
People fly to space, we can surf in internet, also purely technical machines are developing all the time.
AP's 2120 is a trusted well design which has been in regular production for well over 40 years. If something goes wrong with several movements belonging to 2120 family, it tells that something is wrong with quality control.
If we buy watches from Brand Boutiques, we are in direct contact with the manufacturer. We need to express strongly the dissatisfaction if there is reason for the same and this is the way for AP to improve!
I was told that many people in AP read the posts in Watchprosite. The best guarantee that any problems arising are correctly analysed and fixed, id to scram a little bit here. Producing movements like 2120 is not rocket science. The trick is to produce those correctly and see that the needed quality control is there. With the current prices the manufacturers can afford the same.
If the same would have happened with two of my Pateks, I would have been much louder after the first service failed. I would have contacted all the people I have met in the Patek organisation who possible could influence to their quality control. And I have met many.
Here in these Forums, we should not only be smiling and telling how wonderful all the brands discussed are. Naturally, that's helping the sales. But we should also take up any issues arising because by doing that, we can influence.
I am sure that both of my Royal Oak watches will finally be fine. Taking the problems up in a strong way, partly helps fixing the issue. But the most important aspect is that being critical helps the new buyers getting watches which are more reliable.
Best, Kari