FabR[Senior Patek Moderator]
26166
Completely agree, even with laws that may vary significantly from country to country, it's hardly to envision a scenario where it's legal for an AD to keep somebody's papers...
Dec 18, 2019,10:30 AM
...unless a customer "voluntarily" surrenders those documents, that is ;-) Glad Rolex has taken this back, I'm sure they can easily can find alternative measures (for instance, increasing production of some basic SS models ;-) Cheers.
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Retailers holding back papers
By: Euroasianstar : December 18th, 2019-04:23
Many of you might know already but I just found it out: One prominent UK Rolex AD has been holding back the papers of Rolex sports models for one year to avoid speculative flipping. I was also affected when I bought my Rolex a few months ago. Anyway: good...
1! [nt]
By: Euroasianstar : December 18th, 2019-07:12
Spoke with major store in France
By: CastorKrieg : December 18th, 2019-05:53
They are aware of Rolex policy - from their point of view it's illegal as per French law, thus they are not doing it.
Interestingly....
By: Euroasianstar : December 18th, 2019-07:11
...when I asked the dealer under which legal or corporate guidance they are holding my paper - after all it is a fully paid product, not a lease, and my property - he blamed it on Rolex policy. I then called Rolex UK to confirm this and they denied instru...
Yes! [nt]
By: amanico : December 18th, 2019-23:10
It never bothered me at all. I got the watch they got what they
By: Patekphilippecollector : December 19th, 2019-02:42
Wanted and I long ago got over being on a high horse over principal. There is no Buyer Power. In fact when iut cane to Patek on my 5131P I told them to keep my papers for 5 years....they handed them over...it is an EU privacy issue...something the UK wont...