joejeweler
4
Well,....maybe the "trauma" was you shaking the watch with the frozen rotor :-(
Jun 10, 2015,10:21 AM
Just a thought and not trying to bust your B***s,....but for others this might just save you $2,000.00 if something like this happens to your watch.
I would NEVER have given a "good shake" to a high precision watch with an obvious "stuck" part! (especially a relatively heavy gold rotor) The dial shifting caused the rotor to be stuck originally,.....BUT that might have not been a part killer! However,...the shaking probably caused the damage that was irreparable. (and just maybe they saw your post to verify what might have caused the damage?)
By the way, I'm assuming the rotor was replaced, but you don't say if it was the rotor OR the Dial had to be replaced, .....or what caused the dial to shift in the first place? Dials have locating "pins" on them usually, and can break off with shock OR maybe a bad solder joint in some cases. They are locked on with a screw pressed on each pin. If the dial shifted, the screws were either not tightened enough, of a few pins broke off on the dial allowing it to shift?
The rotor has a fine gear, and if that was the part replaced it was probably stripped when you gave it that shake. I'm not sure why just the gear couldn't have been replaced for less than the $2K of a completely new GOLD rotor? (or give you back the gold credit of the old part!
Anyway,....just curious what part was replaced, and their explanation why the dial "shifted"?
Joe T
Gave it a good shake
Date: Aug 07, 2014,20:54 PM - (view entire thread)
The rotor moved to a different position. Now it
moves but doesn't do a full rotation, Looks like something is stuck.
This has never happened to any of my other Pateks, very odd.
Warranty didn't cover this
Date: Jun 08, 2015,21:35 PM -
(view entire thread)
Upon examination it was determined that the
damage was caused by trauma. Which is weird because I never dropped the
watch. Anyways, I ended up paying 2 grand for the repair.
Comments:
view entire thread
Nautilus 5711 Rotor Stuck
By: temps111 : August 6th, 2014-22:26
Hi all, I have been a passive reader of this site for quite some time now. Today I am reaching out to all of you because I recently encountered a problem with my Nautilus 5711/1A. I purchased this watch just a little under two years ago and wore it in ext...
You never know what will be found inside
By: Mark in Paris : August 7th, 2014-03:24
Thus, I would accept waiting a bit longer but being sure that the watch is well repared (even though I don't know if the problem will be taken under warranty or if they could say it's been damaged for other reasons...).
Agree.....
By: Conkers : August 7th, 2014-04:42
......plus you will get a further 12 month Patek warranty if they do the repair.........
Look at it this way
By: Nat : August 7th, 2014-05:52
Be thankful this problem happened while still in the warranty period. I would let Patek take care of it. Then you have their warranty for at least another year on the repair! Best, Nat
+1 ;) [nt]
By: Ancienne Le Brassus : August 7th, 2014-07:24
Rotor repair
By: Rick C : August 7th, 2014-09:48
Hello in my opinion wait as there is no place better than to send to it Patek, especially under warranty. I wouldn't consider sending anywhere else. :)
Patek without a doubt.
By: mjnoumoff : August 7th, 2014-11:28
wonder if Patek will extend the warranty by ONE year since their normal service warranty is one year from date of service.
Thanks everybody
By: temps111 : August 7th, 2014-11:54
Will arrange to have my watch sent soon. Looks like i wont be seeing this one for a while!
smart move
By: Arie - Mr Orange : August 7th, 2014-15:19
and it has an upside: it will be great wearing it again after a long time waiting!
since it has been working fine for almost two years ....
By: Aussie : August 7th, 2014-15:58
If it were me - I would give the watch a couple of good shakes and that may get the rotor moving again. Try a couple times and that may do the trick. If it does just monitor the reserve hours for several days to make sure it operates according to the spec...
Gave it a good shake
By: temps111 : August 7th, 2014-20:54
The rotor moved to a different position. Now it moves but doesn't do a full rotation, Looks like something is stuck. This has never happened to any of my other Pateks, very odd.
Definitely Patek to service
By: lobo : August 8th, 2014-10:39
As mentioned by other forum members, Patek would be the best palce to service. 1. It probably should not be sent back to Switzerland to be serviced but to the local regional service department, which might be quicker. 2. The issue could be more that what ...
Without a doubt
By: Kijken : August 8th, 2014-11:37
No hesitation I would send the watch to Patek, if you would ever think of selling such watch with third party repair. I'm quite sure it would hurt resale value, just have faith in Patek & send it in for service. She will come back brand new for you.
Got the watch back from HSWA a while ago
By: temps111 : June 7th, 2015-20:08
Turned out to be a bigger problem than I thought. The dial shifted and jammed the rotor, so it had to be replaced. On the bright side, its as good as new again. ...
you live near the beach?
By: benzng : June 18th, 2015-16:50
that would be a dream for me to live near clean pristine waters of the sea. someday oh and a patek 5711 too :)
Warranty didn't cover this
By: temps111 : June 8th, 2015-21:35
Upon examination it was determined that the damage was caused by trauma. Which is weird because I never dropped the watch. Anyways, I ended up paying 2 grand for the repair.
Don't do it.
By: ideas77 : June 10th, 2015-08:24
Send it to patek. I had my 5035 serviced by my local AD. Yes, I wanted a long long time, but glad that I did. My AD guy showed me about 5 pateks that he had sent in from other customers and the feedback that he had received from them. Shockingly, patek kn...
golf anyone?
By: watch-er : June 11th, 2015-12:47
I do not know if you play golf but this is the type of damage I would expect to see from wearing a self-winding watch while playing golf. Never understood while people do that with expensive self-winding watches. Tears up the rotor in short order. Especia...