Stylophile
266
Service cost question?
Dear all;
I had sent in my 3940p for a service evaluation; and received an estimate recently; other than the usual things, I was told there is a crack on the moon disc and it needs to be replaced; however, extremely surprising was the cost involved of about $2000 for moon disc replacement and dial refurbishment; this is in addition to the standard service of the movement which is a little under $2000; coming to a roughly grand total of $4000; case polishing, if done would be an additional charge.
Estimated turn around time given was about 5 to 6 months!!
Just wanted to check with other collectors, if this is pretty normal / standard charge for a perpetual calendar service from Patek? seemed a bit too high to me!
Should I get the case polished? does Patek do the laser polishing like Lange does? there are a few scratches here and there and on the solid case back after 17 years of use.
I would appreciate advice and input; thanks in advance.
Abe

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Service cost question?
By: Stylophile : May 14th, 2017-10:05
Dear all; I had sent in my 3940p for a service evaluation; and received an estimate recently; other than the usual things, I was told there is a crack on the moon disc and it needs to be replaced; however, extremely surprising was the cost involved of abo...
Sounds about right.
By: sam1234 : May 14th, 2017-11:05
Patek website lists the service costs for each model. Level II complication (perpetual calendar) has a standard service fee of 1500 Swiss Francs. Platinum case polishing would be additional 120. Not sure about a cracked dial as it goes beyond standard se...
Servicing
By: Mark in Paris : May 14th, 2017-11:24
Well, I think the QP servicing cost is indeed the normal one. As for the servicing time, it depends if it is serviced in HSWA for instance or sent to Geneva. It seems that it is longer for a service in the US due to the big volume of watches coming back f...
Thanks all!
By: Stylophile : May 14th, 2017-13:35
I appreciate all the info provided; I didn't notice any obvious cracks in the moon disc or dial by naked eye! They said the service cost will include replacement! But they will not return the original dial! On a positive note, they will give me a strap fo...
Curious,
By: sam1234 : May 15th, 2017-08:22
Did they say why it is necesary to replace the entire dial rather then just the moon phase disc? Was there any damage to the actual dial? Also, I agree with you about the shading and preference for the more subtle shade, but usually the darker area is mor...
It is about right..
By: W72 : May 14th, 2017-22:33
but not sure what's with the "crack on the moon disc"? I wouldn't polish it unless it is really in need of one. A 17 year 3940P that is a little worn is a sign of status It shows you really appreciate the watch by wearing it. /W72
Sounds Right
By: gaquist : May 15th, 2017-08:08
I had my 3940j serviced by Patek in NYC ( The Henri Stern Watch Agency). They did a beautiful job, but it took about 7 months for my watch to be ready. I wear it every day, and consider the servicing to be time and money well spent. I have never heard of ...
Service cost
By: PPJames : May 16th, 2017-05:09
I have sent several watches into PP for service. I currently have two in for service. One of them is having a total restoration (including dial). My experience is that the watch comes back like new! If the scratches are not too deep the polish is amazing....