Patek Philippe Watch Servicing Best Practices
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Patek Philippe Watch Servicing Best Practices

By dr.kol · Sep 12, 2012 · 13 replies
dr.kol
WPS member · Patek Philippe forum
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Dr. Kol's post on servicing Patek Philippe watches offers critical insights into the importance of manufacturer-authorized maintenance, especially for pre-owned pieces. His personal experience with a problematic Patek Philippe 5134G underscores the risks of undocumented service history and highlights the long-term value of investing in proper care. This discussion provides a compelling argument for why regular, professional servicing is a sound investment for any serious collector.

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"GRISAR" asked me last Monday to send a couple of more pictures of the three watches that I just took out from the service of Patek Philippe in Geneva. Here are the pictures plus a couple of words before that.

First a sad story with happy end:

In the end of last year I bought a "Mint" Patek Philippe 5134G from a well-known shop located in New Bond Street, London. Like always with pre-owned Pateks, I took the watch to Geneva just after the purchase for a full service. In one week I got by email the following comments among with some smaller issues:

- the watch has been opened with non-Patek tools
- one bridge has been badly damaged by a non-competent watchmaker and needs to be changed
- the watch is having non-Patek parts in the movement
- the hands of the watch are polished and deformed plus damaged
- the white gold case has been polished by a non-Patek service person but not rhodium plated

Patek's Geneva Salons delivered me the watch sealed and gave their detailed comments in a written form. I was lucky: by taking this package to the seller, I could cancel the deal. However, a short time later the watch was back on sale. There was no time to get the watch repaired by Patek but the two weeks the watch was away from the sales, was enough to increase the price! Soon the watch was sold to some unlucky enthusiast.

A couple of days ago I asked from the same shop about a Patek 3940P they have on sale. The owner of the shop answered to my questions but completed his email: "If you buy this watch, I will not take it back like I did with the last deal". I guess that the shop has "serviced" also this watch by themselves...

I get all of my watches serviced by the Manufacturer every five years. This might sound expensive but I do not really think so. I have also decided that I am not buying any expensive pre-owned watches without a documented service history.

At the moment the service costs of a "complicate watch" are in average 1 k either in € or in $. A simple watch is a bit cheaper and a Grand Complication is costing a bit more.

Let's make the following assumptions:

A. A complicated watch is costing in average around 30 k.
B. You service the watch every 5 year and at the moment the service is costing around 1 k.
C. The prices of corresponding watches and the servicing costs of the same are increasing the same percentage annually.
D. After 150 years you have spent the value of the original purchase to services.

At that moment I am sure that you will be convinced that the servicing done is paying dividends!

From the service you are getting back a watch that looks and feels like a new watch. The worn down parts have been replaced, the watch has been adjusted, cleaned, oiled and it is water proof like a new watch.

I feel that a regular servicing done by the Manufacturer is a very good investment. During the past two years I had i.e. 10 Pateks in service in Geneva and I have always been 100% satisfied.

Here are a couple of pictures of the three Ladies I collected on Monday:
 





When I bought this watch, it was some 4 years old but still "double sealed". It was time to get my 5110P serviced but the case was not polished. Looks good...





When ordering a new strap from the Manufacturer, a strap with custom length is costing the same as a standard one. I asked the strap in the color of the outer ring of the dial and the stitching in the color of the center of the dial. Does not look too bad in my eyes...







My + 5 years old 5196R looks, feels and behaves again like a Virgin!







My small but brave Officer's 5054P is ready for new battles again - fresh, nice and tidy like going to a parade. 

GET YOUR WATCHES SERVICED!

Best, Kari

About the Patek Philippe Grand Complications Ref. 3940

The Patek Philippe Reference 3940 is a perpetual calendar wristwatch that was introduced in 1985, succeeding the Reference 3450. It is notable for its relatively slim profile and the integration of a perpetual calendar complication in a refined case. This reference became a cornerstone of Patek Philippe's complicated watch offerings for nearly two decades, establishing a design language for subsequent perpetual calendar models. It represents a significant period in the brand's modern history of complicated timepieces.

The watch features a 36mm case, typically crafted from yellow gold, rose gold, white gold, or platinum. It houses the self-winding Caliber 240 Q movement, which is known for its micro-rotor construction, contributing to the movement's thinness and allowing for a slimmer case profile. The movement provides a power reserve of approximately 48 hours. The dial is protected by a sapphire crystal, often accompanied by an interchangeable solid case back and a sapphire display back.

Reference 3940 is highly regarded by collectors for its classic proportions and the enduring appeal of its perpetual calendar display, which includes day, date, month, leap year cycle, and moon phases. It was produced in several series, with subtle variations in dial layout and typography, making early series examples particularly sought after. The reference is considered a benchmark for perpetual calendar watches and remains a significant piece for those appreciating traditional horological complications.

Specifications

Caliber
240 Q
Case
Yellow Gold, Rose Gold, White Gold, Platinum
Diameter
36mm
Dial
Silver, White, Opaline
Crystal
Sapphire

Key Points from the Discussion

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The Discussion
PA
patrick_y
Sep 12, 2012
Enjoy!

They look like pampered pieces! Enjoy! We all hear horror stories.

MA
Mark in Paris
Sep 13, 2012
You are on your way to enjoy 5 new nice years

and concerning the service, you won't have to convince me! I guess someone who tries to make deals with his watches won't have the same thoughts of course, but for someone who is wiiling to keep his watches in the long term, servicing is not a too expensive option. Thanks for the share and for the story as it helps reminding to keep alert about second hand market (glad your story ended well). Cheers, Mark

DR
dr.kol
Sep 13, 2012
When I'm looking at the watches I'm keeping,

all of those are fully serviced according to the recommendations of the Manufacturer. I think it would be stupid to pay a huge amount for a watch and then start to risk the the functionality and value of the same. The other side is that if one owns i.e. 75 watches, the average service costs for the rest of your life are € 1,000 per month plus inflation. Best, Kari

GR
Greenwatch
Sep 13, 2012
Heed Dr Kol's advice...

Agree that it makes a lot of financial sense to have your Patek serviced every five years. I will take mine four years from now, and I would not hesitate based on the reasoning provided. Thanks for sharing!

MA
marcelo
Sep 13, 2012
Such an interesting post! Thank you, Kari.

And congratulations on the "new" watches, especially the gorgeous 5054P!

SM
small-luxury-world
Sep 14, 2012
Servicing ...

is an important topic for me. Quite often people treat their watches like "shit", something they would never do with their car (at least in Germany). If you can´t afford the service you shouldn´t buy the watch - total cost of ownership is not only buying. Would appreciate it if AD´s would be more proactive regarding this topic. Maybe the brands should think about something like "Customer Life Cycle". From my point of view it could be a win win situation. On top there would be less watches in bad

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