WatchProSite|Market|Digest
WatchProSite|Market|Digest

Patek Philippe

Please... No personal attacks on this forum.

 

You continue to disappoint me by your intolerance of criticism of PP.

If you cannot handle criticisms of the PP brand, why do you continue as a moderator? Moderator, moderates..

I tried to be as constructively critical of a brand I like - what is wrong with it ?  

Your comments have consistently been pro PP, as if PP is a God send gift to humanity. PP is just a another beautiful mechanical watch company with its share of problems. Unfortunately I do not like PPs arrogant attitude regarding service especially for watches that are under current production. My dad who also likes PP (He is 91, so remembers the legendary PP service in the 40, 50s,60s) has nothing but wonderful memories of PP service. How come I dont feel that way ? 

You are doing a great disservice to PP by suppressing criticisms and complaints about the firm. Because of people who worship PP, and cannot tolerate criticsms, PP never hears about issues that bothers its "customers". Of course, I am assuming that PP actually has a deep down interest in after-sales customer service, just like they did years ago. 

I basically enjoy my Pateks and dread the day when I will need service for my 5140. In fact I am considering purchasing another 5140 soon just so that I will always have that beautiful piece on my wrist. This should not have been a issue in my mind after spending $100K on a watch.

So, unless we complain and point out to problems, change will never happen.  Cheers, Jim

  login to reply
Related Content
expand_more
5140Grand ComplicationsPatek Philippe
💰1730 Marketplace Listings for Patek Philippe›
19 Comments view entire thread 

Some things are worth waiting for!

 
By: Oztimelord : October 8th, 2011-15:24
We often read on the forums on how long collectors have to wait to get their beloved Patek Philippe back from service. Last year around this time, I too was somewhat anxious in sending my treasured 3971 on its long journey back to Geneva where it was conc...  

I am also waiting: for the day when I can afford such a piece!

 
By: COUNT DE MONET : October 8th, 2011-15:31
I fear it will be perpetual ... But many, many thanks for some pictures of your precious. Enjoy it and wear it in best health. Regards Moritz

Veery happy for you, René.

 
By: amanico : October 8th, 2011-16:40
I too would be very excited to be able to put such a magnifient watch on my wrist. Maty you enjoy it at the maximum of pleasure. All the best. Nicolas.

You have a real aclassic

 
By: Frederick : October 8th, 2011-18:54
I've always loved the 3970/3971 series. I feel they are equal to the already classic 5970. Enjoy yours in good health. Here's a photo of a 3970J and a 3970R for you viewing....  

rene , greetings from auckland mate

 
By: darma : October 8th, 2011-20:53
stunning watch and well worth the wait in my eyes. By the way i was talking to a Louis Vuitton chap here the other day about that new spinning watch of theres and your name came up in conversation , bugger just can't recall his name at the moment. Did you... 

Thanks

 
By: Oztimelord : October 8th, 2011-23:55
No I kept the 5712 as I gave it away once before. One learns from their past mistakes. Regards Rene...  

I love this feeling...

 
By: foversta : October 9th, 2011-01:06
When you get it back, it is like you discover it for the first time ! Enjoy it Rene! Fx

Fully Agree

 
By: Oztimelord : October 9th, 2011-01:55
Feels like I just got a new watch. Regards Rene

Wow a grail watch !

 
By: DrStrong : October 9th, 2011-09:35
congrats Rene, this watch is a dream for any collector !

What great fun...

 
By: Zhege : October 9th, 2011-12:29
opening the box after the long wait, it's like being a kid all over again. Except this time, the presents are a lot better! I just got my 5135 back after about 3 months (came back in a full size PP bag, btw) and what a great feeling - even for a "lesser" ... 

This is an example of a terrible after-sales PP customer service.

 
By: jimjenkins : October 9th, 2011-13:35
I waited for some time to see the reaction of this community to this thread. But I must state that I am very shocked by the responses. First of all how can PP have the audacity to keep your watch for 12 months to repair/service?? This clearly shows PP has... 

Please... No personal attacks on this forum.

 
By: jimjenkins : October 10th, 2011-12:45
You continue to disappoint me by your intolerance of criticism of PP. If you cannot handle criticisms of the PP brand, why do you continue as a moderator? Moderator, moderates.. I tried to be as constructively critical of a brand I like - what is wrong wi... 

To be Honest,

 
By: thershahman : October 10th, 2011-13:56
I think all of the points that Jim is making are very fair. Obviously any one on this website is a horophile, and for this thread specifically, a Patekophile (?), so no one means any harm. However, I do agree that after paying 100k for a watch, I would wa... 

You are challenging industry standards, that's the point!

 
By: Dje : October 10th, 2011-14:14
If you want to discuss standards, discuss standards, but that's not fair neither efficient to limit them to Patek Philippe. By the way, I've never deleted criticism, and of course tolerate it especially as long as it's written in a respective way and idea... 

It showes actually how many watches are out there ...

 
By: COUNT DE MONET : October 9th, 2011-14:24
Certainly, if so many people send theire pieces to Geneva, they should have a problem servicing them. And I am refering to complicated pieces, mostly. There are also service centres of Patek as we all know, but I am not sure if I would send a grande comp ...