Dear Mark, merci pour vos observations et suggestions!

I actually brought the 5110 directly to the PP service centre in Hong Kong. I only mentioned to them that I did not wish my watch to be polished. As mentioned, I wasn't asked to fill in a "task list".

On my service invoice it stated "full service in Geneva", which led me to believe my watch (at least the movement") was serviced in Geneva.

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5110 City Ring alignment problem...

By: Musigny82 : September 8th, 2017-05:02

Dear all, As you may know I recently took back my beloved 5110 from service. However, I noticed that there is a minor mis-alignment between the actual local time with hour/minute hand and the time shown with city ring. As you could see from this photo the...

Not acceptable if you'd ask me. I hope they can correct that locally

By: crown comfort : September 8th, 2017-05:26

and the watch does not need to go back to Geneva. CC

Ouch...

By: bsodmike : September 8th, 2017-06:01

Sorry to see that - since it has just been serviced, I'd say that is unacceptable. Take it back in and get it adjusted. Personally, my OCD wouldn't have it any other way.

Nigel

By: patrickh : September 8th, 2017-06:45

it is not correct for a PP WT. I do not think it is a calibre problem. When the service was done, did they insert new hands or simply refix yours. It could just be a problem of hands fixation. If so, just change them. Let us know, Best, patrickh

+1

By: JFT : September 8th, 2017-07:18

It was caused by the miss-alignment of the hour and minute hands during the hand fitting... Just need a simple job as re-hand fitting again... Hopefully you could enjoy your timepiece soon! Best Jev

Misaligned by the technician

By: Poky : September 8th, 2017-07:29

Unfortunately, it will need to go back to be readjusted. Not good but then again not surprising either. I hope you get it sorted quickly.

Well, maybe a little inaccurate setup but not that far imho

By: Mark in Paris : September 8th, 2017-07:59

Let me explain my view on this. I've just been looking at the numerous 5110 pictures I have on my computer and tried to see what they are showing. I noticed that this 24-hour ring versus City ring triangle is not a very precise indication as the room betw...

Thanks all for your input especially for Mark's great catch on the city ring issue. At least...

By: Musigny82 : September 8th, 2017-08:13

Your comments made me believe it shall not be a big problem. I shall bring the watch to the service centre next time when I am in HK! Having said that, it is still unavoidable to be disappointed with the service with such a great brand. One shall, natural...

Of course Nigel, I agree.

By: Mark in Paris : September 9th, 2017-07:29

If I were you, I would just like to check one thing prior you give it back. From your thread about when you got it back, the explanations they gave about the movement going to Geneva while the watch stayed is something I think you should get more informat...