watchlune
39
Congrats!
Well done! As far "unusual" goes you haven't see nothin' yet. You bought from a huge AD who, imho, would have made sure this turned out right. And I don't work for them, I just like buying from them. As an aside, a higher up in their co. told me that Patek (as well as several other major brands) strictly enforces the policy of not replacing lost Certificates of Origin. I was in one of the stores at a time when they misplaced one - what followed was an almost surreal frantic search by four employees! They found it.. under some papers.
1st Patek Purchase from Tourneau
Hello everyone, I recently bought my wife Patek 4910 from Tourneau. I was in a rush and didn't examine the Warranty packet. The sales lady said that the Certificate will take a while to issue and that that would call me to pick it up. I took the watch hom...
Experience with Tourneau
I have had several excellent experiences with Tourneau. They deal in large volume for nearly every brand they represent; that gives them the ability to absorb the impact of problems. I suggest that you contact the manager of the store and set a date to ha...
Received the Cert
Hello all, thanks for the support and clarifications on your own experiences. The watch was purchased on 12/31 and on 1/5 we received a phone call stating that the Cert was ready for pickup. I verified the all the appropriate numbers and picked up the Cer...