1st Patek Purchase from Tourneau

Jan 04, 2008,12:17 PM
 

Hello everyone, I recently bought my wife Patek 4910 from Tourneau.  I was in a rush and didn't examine the Warranty packet.  The sales lady said that the Certificate will take a while to issue and that that would call me to pick it up.  I took the watch home with the normal sales receipt (along with the fancy box).  Looking through the package, I really don't have any paperwork that has any "real" info.  Is this normal?


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Not OK at all!

 
 By: MilDiver : January 4th, 2008-13:13

I have noticed....

 
 By: sjc : January 4th, 2008-20:19

Experience with Tourneau

 
 By: watchlune : January 5th, 2008-23:31
I have had several excellent experiences with Tourneau. They deal in large volume for nearly every brand they represent; that gives them the ability to absorb the impact of problems. I suggest that you contact the manager of the store and set a date to ha... 

Received the Cert

 
 By: ocwatching : January 7th, 2008-09:34
Hello all, thanks for the support and clarifications on your own experiences. The watch was purchased on 12/31 and on 1/5 we received a phone call stating that the Cert was ready for pickup. I verified the all the appropriate numbers and picked up the Cer... 

Congrats!

 
 By: watchlune : January 9th, 2008-00:17