@Origin
Was expecting so much from first visit to Firenze. Topped it until I reached the PANERAI boutique. What a disappointment! In premises in content in staff. Shame on you Panerai! This should be THE spot to see watches. ...
Everything
But worst of all staff. Never seen such an uninterested lot. And having a Bronzo on the wrist they should have known.... Not worth a visit
Sorry for you to hear such a bad horology experience
Nice shot by the way. Best wishes Alkiro
That is really sad...
And really says a lot about what the brand has become in the past 5 years... sorry to hear about that experience
What Richemont touches goes down the drain
Guess Bonati doesn't care any longer or is no longer at the helm
Florence is in my top three favourite cities so at least two times per here I am here sightseeing and walking between the old streets, it has always a really great charm.
I am (just like almost everyone here) deeply passionated(borderline obsessed) with watches I have pay a visit to watch shops here. Panerai boutique is an historical place, for sure and also, since its located in front of the Duomo something that attracts ...
I had the worst experience with Panerai
a few years ago; the customer service and the quality of the service were the worst ever. I sold the piece afterwards and have never looked back since. I still like some of their designs but that is all is left of the brand in my mind, just an empty shell...
For me
Panerai is a has been brand. They rode the wave of big watches but I also sold off all mine and never missed them. The brand has been on a roller coaster ride for years now. Also remember they had the limited Paneristi edition with the bare bones off the ...
It's never a good thing to have.....
one's expectations betrayed by a supplier. I have been to the Florence boutique an inordinate amount of times and never had a bad visit. Having said that I've heard and read complaints several times and believe that the treatment of clients it's not a sta...
Easy
If a customer comes in with a bronze it should at least show that he's a Paneristi and possibly interested. But 4 guys standing and talking to each other making you feel you're misplaced is not the way to do.
That's pretty much
every store I have been to. No matter what's on my wrist at the time. Happened to me at Rolex, IWC AND JLC boutiques or AD's. I just got a fifty Fathoms and the store here closed down completely!! So maybe it's across the world like this. Perhaps they are...
Btw
In the afternoon met with Simona DiStefano talking shop and acquiring some bracelets. She opened the Florence boutique and worked there for 5 years. And she more than shared the impression of it today and the state of the brand. So seems I'm not the only ...
In the boutique there are two types of staff....
the salesmen/women and the security guards. The security guards must only stand around, smile and look pretty.
Only here it's 100% security staff
But then those are my impressions. Others may vary.
As I wrote already....
you're not the first (and you won't be the last, I'm sure) to have had a bad experience in the San Giovanni boutique. It happens. You can make a lot of people happy sometime, you can make few people happy a lot of times, you can't make everybody happy...a...
Never been, but
Many years ago I've been told from a Panerista that the boutique din not worthy a visit. It's small, cramped and they don't have any particular old reference to show. It is simply the old watch shop where Panerai was born. Florence is always a beauty
You should update your facts....
The Florence shop has been retro-fitted, recently. Panerai has acquired the shop next door and the Panerai boutique has become a rather big place now, chock-o-block with watches. If, for...any particular old reference...you're referring to vintage or Pre-...