Jaeger-LeCoultre

Thanks to all the ?right advise from the PPRO's on my last post, i purchased my first JLC at the end of 2010. however, i have had two problems with it. And it's been a real disappointment as it was my first JLC with high expectations. I write this post to... 

that's why there is a 2-year international guarantee. I've seen a problem here or there, but the "failure rate" is quite low for JLC. It's unfortunate when it's your first. Let us know how it turns out. -Dean

You can ask JLC to set your watch a bit faster, no problems here. As for the Chrono issues, that can be easily solved, too. This kindof things can always happen, as it happened to me with some watches from well known brands, such as PP, U.N or VC, for exa... 

As a recent owner of a JLC, I think exactly the same as NIcolas, these sort of things always can happens. The important thing, IMO is that the watch comes back flawlessly and that the repair time be the minimum. However something that is important to me a... 

do let us know how things turn out J

Buddy I should advise you to try and contact someone at JlC Switzerland they will definitely help you. Also making a phone call helps the phone nos are on the website. Cheers

try corresponding to the address, Ms Franziska Farkas [Email address suppressed for privacy]

I can't add a lot to what the others have said except that it is important to keep in mind that your watch may have left the JLC factory after its significant testing quite some time ago. There is no telling exactly what has happened to it in the interim ... 

I don't have a JLC (yet!) but I am sure it can be all sorted out... and your baby would be good as new...there is a bad one every so often... keep us updated...

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My sincere thanks to all those who responded to my post. As watchme stated, these things happen but It certainly is frustrating when it's my first JLC. And many thanks to nic for his experiences with other big watch houses. If it happens with PP, then it ... 

I am still giving my AD a chance to 'fix' it and hopefully they come through for me. I'm still pretty bummed with the whole experience though

Hi All, Sad to hear about your New JLC watch dilemma, but my experience with JLC Service here in the USA was quite good. I too had an issue with a 6 month old watch and they fixed it and returned it in what seemed like a reasonable amount of time (they ev...