Stylophile
266
Service cost question?
Dear all;
I had sent in my 3940p for a service evaluation; and received an estimate recently; other than the usual things, I was told there is a crack on the moon disc and it needs to be replaced; however, extremely surprising was the cost involved of about $2000 for moon disc replacement and dial refurbishment; this is in addition to the standard service of the movement which is a little under $2000; coming to a roughly grand total of $4000; case polishing, if done would be an additional charge.
Estimated turn around time given was about 5 to 6 months!!
Just wanted to check with other collectors, if this is pretty normal / standard charge for a perpetual calendar service from Patek? seemed a bit too high to me!
Should I get the case polished? does Patek do the laser polishing like Lange does? there are a few scratches here and there and on the solid case back after 17 years of use.
I would appreciate advice and input; thanks in advance.
Abe
Service
Dr. Kol shares his experience with Patek Philippe service, emphasizing the importance of manufacturer maintenance for references like the 5134G and 5110P. Learn about costs and value retention.
13 replies5332 views
Reference Guide
Explore the Patek Philippe 3940P Perpetual Calendar, a stunning reference showcased at London's Saatchi Gallery. Dive into collector insights on its design, production, and unique features.
35 replies5472 views
New Release
Explore Patek Philippe's 2016 novelties from Baselworld, including the 5164R Aquanaut and 5170R chronograph. Mark in Paris reviews new models, design philosophy, and collector reactions.
110 replies84889 views
Service cost question?
Dear all; I had sent in my 3940p for a service evaluation; and received an estimate recently; other than the usual things, I was told there is a crack on the moon disc and it needs to be replaced; however, extremely surprising was the cost involved of abo...
Sounds about right.
Patek website lists the service costs for each model. Level II complication (perpetual calendar) has a standard service fee of 1500 Swiss Francs. Platinum case polishing would be additional 120. Not sure about a cracked dial as it goes beyond standard se...
After seventeen years....
that is not bad of a cost. The wait is what would need the most nerves. I would service it, no questions asked Stylophile. Best Regards Edward
Servicing
Well, I think the QP servicing cost is indeed the normal one. As for the servicing time, it depends if it is serviced in HSWA for instance or sent to Geneva. It seems that it is longer for a service in the US due to the big volume of watches coming back f...
Thanks all!
I appreciate all the info provided; I didn't notice any obvious cracks in the moon disc or dial by naked eye! They said the service cost will include replacement! But they will not return the original dial! On a positive note, they will give me a strap fo...
Regarding the dial replacement,
Are they replacing it with an identical one? There are subtle differences between the various dials and I'm rather picky/obsessive about these things. If they won't return the original, then at least I'd want to see the proposed replacement ahead of time....
Replacement dial will exactly be the same!
Only difference will be a lot more subtle shading of the day / night indicator area; which to be honest I would prefer. I never really liked the darker shading of the dial. Thanks for all your input Bests
Curious,
Did they say why it is necesary to replace the entire dial rather then just the moon phase disc? Was there any damage to the actual dial? Also, I agree with you about the shading and preference for the more subtle shade, but usually the darker area is mor...
It is about right..
but not sure what's with the "crack on the moon disc"? I wouldn't polish it unless it is really in need of one. A 17 year 3940P that is a little worn is a sign of status It shows you really appreciate the watch by wearing it. /W72
Sounds Right
I had my 3940j serviced by Patek in NYC ( The Henri Stern Watch Agency). They did a beautiful job, but it took about 7 months for my watch to be ready. I wear it every day, and consider the servicing to be time and money well spent. I have never heard of ...
Service cost
I have sent several watches into PP for service. I currently have two in for service. One of them is having a total restoration (including dial). My experience is that the watch comes back like new! If the scratches are not too deep the polish is amazing....