My bracelet had some issues where part of it cracked under normal use. No biggie but just remember ceramic is brittle. It is in service now: this is Valentina from Bvlgari. As you may knew the ongoing situation with the COVID-19, I would like to let you k...
I'm curious to hear how the service experience was once you get the watch back, how much they charged or if they cover the damage through the warranty, etc. Hope you can get it back soon!
The ceramic balls which secure the bracelet in place to not make it wiggle against the case broke off on one side. I think it is rather delicate, take a look: Here are the other balls intact ...